Social Security Office in Bessemer, AL

You can reach Social Security Office in Bessemer, Alabama at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


5475 Academy Way
35022, Bessemer, Alabama

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: To Get To The Office Take Exit 108 Off I-20/59. Take A Right Onto Academy Drive, Left At The First Traffic Light Which Is Academy Way, Keep Straight And The Office Will Be On Your Right.
I-20 W/I-59 S5.4 mi - 9 mins
Bessemer, AL, USA
5.4 mi - 9 mins
1. Head northeast on 3rd Ave N toward 19th St N
400 ft
2. Take the 1st left onto 19th St N
1.2 mi
3. Turn left to merge onto I-20 W/I-59 S
3.4 mi
4. Take exit 108 for US-11/Academy Dr toward AL-5 N
0.2 mi
5. Keep right at the fork, follow signs for Powder Plant Rd and merge onto Academy Dr
0.2 mi
6. Turn left onto Academy Way
Destination will be on the right
0.3 mi
5475 Academy Way35022, , Bessemer, Alabama

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Reviews, complaints and questions

Overall rating of this office:

seth wrote on 19.02.2019 and gave a rating 1 of 5:

I can't get ANYONE on the phone and I need assistance. I need replacement social security cards for my children. We recently moved back to the US and their passports have expired. I have no current medical records (we lived out of the country) and no school cards (homeschooled abroad). I need to know how to "prove identity" for their cards. Why is this so hard to do???? Ridiculous..

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