Social Security Office in Hayward, CA

You can reach Social Security Office in Hayward, California at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Suite 500, 24301 Southland Dr
94545, Hayward, California

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: I-880 To Winton Ave West Exit. Left At First Traffic Light Onto Soutla Nd Drive. Office Building Next To Southland Mall. Elevator.
D St and E Winton Ave2.4 mi - 7 mins
Hayward, CA, USA
2.4 mi - 7 mins
1. Head north on Foothill Blvd toward Mission Blvd
0.2 mi
2. Slight right onto D St
486 ft
3. Make a U-turn at 1st St
0.9 mi
4. Continue straight onto E Winton Ave
0.7 mi
5. Slight left onto W Winton Ave
0.4 mi
6. Take the 1st left onto Southland Dr
Destination will be on the right
0.1 mi
Suite 500, 24301 Southland Dr94545, , Hayward, California

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Reviews, complaints and questions

Overall rating of this office:

Gunter Werner wrote on 16.06.2019 and gave a rating 4 of 5:

I like to make an Apointment please.
For next Week.
Thank you regards Gunter Werner

Brigitte Engel wrote on 07.08.2014 and gave a rating 4 of 5:

I have never delt with a more disorganized department in my life. Everytime I come into the office I deal with a differant person. They have no clue of whats going on, then they change my claim requirements, and I have yet to be paid at all. When I ask why, the reply is Im doing your claim my way. When I try to see the same person again, Allison Ortega she is usually off early that day. She NEVER returns any phone calls. It is very frustrating to deal with constant changing of my claim from day to day.

Ray Shoemake wrote on 26.07.2014 and gave a rating 4 of 5:

I visited this office on July 16 at 9:30 a.m. It was a small office with about 30 chairs. All of them were full with more people standing. There were two clerks both of witch were tied up with customers. There was also an armed guard sitting at a desk in the front of the room. I took one look and left.

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