Social Security Office in Richmond, CA

You can reach Social Security Office in Richmond, California at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


3164 Garrity Way
94806, Richmond, California

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: We Are Located At 3164 Garrity Way Off Of Blume Dr. Take Hyw 80 Exiting At Hilltop Mall. X-street Btwn Hilltop Dr. And Garrity Is Blume Dr. We Are Accessible By Ac Transit Bus Lines #71. Effective 03/28/2010 The Bus Line Will Be Changed To #76. We Are Located Across The Street By Chevy's And Next Door To The Marriott Hotel.
I-80 E5.3 mi - 9 mins
Richmond, CA, USA
5.3 mi - 9 mins
1. Head east on Macdonald Ave toward 23rd St
400 ft
2. Take the 2nd left onto 24th St
0.2 mi
3. Turn right onto Barrett Ave
1.2 mi
4. Turn left onto San Pablo Ave
0.1 mi
5. Slight right to merge onto I-80 E
2.8 mi
6. Take the exit toward Hilltop Mall-Auto Plaza
0.3 mi
7. Turn left onto Hilltop Dr
0.4 mi
8. Slight right onto Blume Dr
0.1 mi
9. Turn right onto Garrity Way
469 ft
10. Turn right
Destination will be on the left
253 ft
3164 Garrity Way94806, , Richmond, California

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:

Shirley Winick wrote on 24.11.2020 and gave a rating 4 of 5:

I received a letter stating that records show that my deceased spouse Richard James Winick might be due Social Security Payments and sent me paperwork to complete send out and return to the Social Security Administration Western Program Service Center PO Box 2000, Richmond CA 94802-1791. Is this a scam or okay to mail it to this address. It has important information in the form. Thank you.

Phyllis Palmeri wrote on 07.11.2019 and gave a rating 1 of 5:

Receive a letter from SSA asking for information to be returned in the ENCLOSED ENVELOPE, of which there was not one. It is very difficult to comply with your request when important things are left out of the correspondence. This happens every year. Either, 1. enclose an envelope, or
2. change the letter.
Louse service as they do not answer the phone. I would give zero Stars if that were offered.

gen wrote on 07.08.2019 and gave a rating 1 of 5:

they never answer the phone so hard to pay back if no one picks up

RL wrote on 15.01.2019 and gave a rating 1 of 5:

they never pick up the phone and answer calls.
impossible to tend to ss issues even though customers are told to call them with any questions. don't understand this at all.

WILLIAM RUIZ wrote on 28.11.2018 and gave a rating 4 of 5:


Kathleen A wrote on 29.07.2018 and gave a rating 1 of 5:

They never, I mean never answer the phone.

Ola Shelton wrote on 10.07.2018 and gave a rating 4 of 5:

I am the payee for my son James M Shelton Jr. He was over paid the amount of $750.00 dollars in disability benefits. The over payment was paid back by use of my husbands Vista Card. Problem is SSA took out two separate payments electronically for A grand total of $1500.00 dollars instead of just the 750.00 owned. _One SSA electronic withdrawal was made from Visa on 06-03-18 and another on 06-05-18. How do I address this problem of the SSA taken to much money out of the Visa Account. Please contact me by email or at 801-513-0489. I need to get this matter resolved and the 750.00 over payment to SSI placed back into my husbands Visa Account.

karen gibson wrote on 12.09.2015 and gave a rating 4 of 5:

yes my name is Karen Gibson I do not own any money I am requesting to have a hearing on case number56929604405 I have summited letters called no one is helping me I nly received bebefits a couple months 25 years ago then they stopped paying me and took two tax returns from me they said at that time I owned them 10,000 dollars I THOUGHT THIS WAS TAKEING CARE OF NOW 25 YEARS LATER NEVER HEARD A WORD FROM THEM AND SAID I OWE 32.000.00 DOLLARS NO WAY DO I OWE THIS I WANT TO REQUEST A HEARING ASAP THANK YOU

lanh phan wrote on 28.04.2014 and gave a rating 5 of 5:

A request for an Award Benefit letter requested by the Berellessa Palms leasing Office concerning about leasing at this Firm.The Office is Berrellessa Palms 601 Ferry st Maertinez CA94553.Thank you very much.

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