Social Security Office in San Jose, CA

You can reach Social Security Office in San Jose, California at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Room 244 2nd Floor, 280 S First Street
95113, San Jose, California

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Located In Federal Bldg, 2nd Floor, Room 244. Photo I.d. Mandatory To Enter Federal Building.
N Market St0.8 mi - 4 mins
San Jose, CA, USA
0.8 mi - 4 mins
1. Head southeast on N Market St toward Devine St
0.7 mi
2. Turn left onto W San Carlos St
449 ft
3. Take the 1st left onto S 1st St
272 ft
Room 244 2nd Floor, 280 S First Street95113, , San Jose, California

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Reviews, complaints and questions

Overall rating of this office:

Jean McCaffrey wrote on 15.10.2014 and gave a rating 1 of 5:

I've been trying to get my 84 year old mother's SSI payments reinstated for the past 4 months. Each time I call, I'm given different instructions on which number to fax backup documents to. When I call back, I'm told they have not received them. Then I'm told to mail them. Still not received. Told I should have sent via Certified Mail, which I do. Still not received. Called again and spoke to a Claims Rep, who told me to fax to his number. I do. Guess what? Documents not received. Very frustrating. Will now have to take time off from my job to sit for hours in their office and bring the same forms I've faxed, mailed, etc. In the meantime, my mom is scraping by to pay rent, utilities and groceries. Nice way to treat seniors. Typical Federal Government employees. DMV or Social Security Office, which is worse? BOTH ARE EVEN!

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