Social Security Office in Susanville, CA

You can reach Social Security Office in Susanville, California at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


2603 Riverside Dr
96130, Susanville, California

Phone: Local Number : 1-855-420-8563 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: From Main St Turn At Riverside Dr. Office Is Located On Left Across From The Forest Service Office.
Main St1.0 mi - 3 mins
Susanville, CA, USA
1.0 mi - 3 mins
1. Head northeast on Foss St toward Main St
62 ft
2. Take the 1st right onto Main St
0.8 mi
3. Turn right onto River St
0.1 mi
4. Turn left onto Riverside Dr
Destination will be on the left
187 ft
2603 Riverside Dr96130, , Susanville, California

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:

Cris and Jim Bailey wrote on 30.12.2020 and gave a rating 4 of 5:

What are the social security holidays for December and January?

Delia Reed wrote on 26.08.2020 and gave a rating 4 of 5:

I sort of understand every company and government organization not wanting to talk to people because people are problems. and They call because they have a problem. We don't want to hang around on an 800 number for an hour. Why can't we have the local phone niumber to our local office?

Barbara Paz wrote on 10.07.2019 and gave a rating 4 of 5:

I am working, I do not know for how much longer I can physically work. I am in great pain but I have been working since November 1, 2018. I am living in Susanville. Should I call the office here for an appointment? Thank you

`Sandie Hubbard wrote on 04.06.2018 and gave a rating 1 of 5:

I visited our local SSA office after spending an hour on hold with the National 800 number to find our what I needed in order to obtain a new SS card for my grandson. I purposely let the gentleman from the National 800 # know that I do not have custody of my grandson and both parents are incarcerated. He told me it was no problem and proceeded to tell me what I needed to take with me. Once I arrived at the Susanville, CA branch, the employee that called my number immediately began talking over me. He would not listen to anything that I was trying to tell him. According to him, the people who answer the National 800 # have no idea what they are talking about. It was very discouraging. At this point, apparently it is impossible to obtain a new SS card, as no one has custody of my grandson. No solutions to my problem were presented to me, I was just told that it was illegal and the people who answer the National 800 # are incompetent. At this point, I have no idea who to believe, the local office or the National number. I can honestly say that I have never in my life been on the receiving end of such terrible customer service and as a Federal employee myself, I am appalled. In the event that someone actually reads this, I would love to know how I can go about accomplishing my goal of obtaining a copy of my grandson's SS card so I can cover him under my health/dental/vision benefits. Will a Power of Attorney work?

judy ramey wrote on 23.08.2017 and gave a rating 5 of 5:

thank you for all your help when I need it.i really appreacate it.

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