Social Security Office in Ansonia, CT

You can reach Social Security Office in Ansonia, Connecticut at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


475 Main Street
06401, Ansonia, Connecticut

Phone: Local Number : 1-866-331-7096 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: ***office Moved/new Address 475 Main St, Ansonia, Ct 06401*** Directions Are For New Address: Frm North: Route 8 Take Wakelee Ave Exit19, Follow Downtown Signs Frm South: Route 8 Take Pershing Dr Exit16, To The 4th Light, Take Right On Bridge St, At 2nd Light Take Right Onto Main St Frm Route 34e: Go Straight (past Route 8 Intersection) To Main St Off Is In The Ansonia Shopping Plaza With Big Y Supermarket
E Main St0.4 mi - 1 min
Ansonia, CT, USA
0.4 mi - 1 min
1. Head south on E Main St toward Kingston Dr
0.3 mi
2. Take the 2nd right onto Bridge St
285 ft
3. Take the 1st left onto Main St
Destination will be on the left
72 ft
475 Main Street06401, , Ansonia, Connecticut

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Reviews, complaints and questions

Overall rating of this office:

Patricia McDonald wrote on 07.12.2020 and gave a rating 4 of 5:

I have been trying for two weeks to call the Ansonia, CT office. After going through the prompts and pressing 0 to speak to the next available person it waits and then says my call cannot be completed and disconnects. While everyone realizes COVID issues surely by now infrastructure is in place to speAk with someone or make an appointment on line. My issue is about appealing the surcharge being taken from my SS which needs to be revised as I retired in August 2019 and I am losing approx $140 let month of my bebefits

Cathy K wrote on 10.07.2020 and gave a rating 1 of 5:

Nothing done in office. Phone call was frustrating. Need to do a name change and can't get into the portal. Will not accept copies of any documents. Only originals. They are making it impossible.

Lenell Lawson wrote on 16.02.2018 and gave a rating 4 of 5:

I arrive at 11:30 am to the social security building in Ansonia. My son who is disabled take a number sit down and wait to be called. We get called to the window, the representative is not friendly and very rude, she tells my to give her his ticket and photo ID, which he hands over, she says who needs service my answer is the one sitting in the chair in front of you, she tells him to sit in the left chair which was ridiculous, what difference does it make which chair to sit in. Then she tells us to go back to waiting area someone will call us. Around 12:30pm she closes her window and says someone else will open the next window to assist all the 20 people sitted in the waiting room, well that was 45 minutes ago. We are all her still waiting with no one assisting any one. The security guard is trying to keep cool by telling us someone will help us shortly. They may be short of staff and we the public will have to be adaptable. Seriously!!! This service is Horrible!!! There are no postings that this office will close from 12:30 - 1:30pm for lunch, please better inform the public. Please better serve the public.

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