Social Security Office in Pensacola, FL

You can reach Social Security Office in Pensacola, Florida at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


411 W Garden Street
32502, Pensacola, Florida

Phone: Local Number : 1-877-505-4550 National Toll-Free : 1-800-772-1213 TTY: 1-850-432-4625
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Garden Street Between Coyle And Devillers Streets.across From Pjc Downto Wn Campus. If Coming From North Of Town On Interstate 110, Take Downtown Exit To Garden Street. Ssa Is About 1 Mile On Left.
E Cervantes St and N A St2.1 mi - 5 mins
Pensacola, FL, USA
2.1 mi - 5 mins
1. Head east on E Cervantes St toward N Hayne St
0.3 mi
2. Turn right onto N Alcaniz St
338 ft
3. Take the 1st right onto E Gadsden St
407 ft
4. Turn right onto N Hayne St
354 ft
5. Turn left onto E Cervantes St
0.7 mi
6. Turn left onto N A St
0.6 mi
7. Turn left onto W Garden St
Destination will be on the right
0.2 mi
411 W Garden Street32502, , Pensacola, Florida

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Reviews, complaints and questions

Overall rating of this office:

Norcecy Centeno wrote on 19.12.2019 and gave a rating 4 of 5:

My husband just arrived on Dec 15, 2019. He is immigrating and we would like to know the process so he can get his social security number. We already pay for his greencard on the 17th but he doesn't have it yet.


Terry Rudolph wrote on 25.03.2019 and gave a rating 4 of 5:

I have called twice and was put on the call back list. I have not once received a call back. hard to reach. not a good response when they say they are going to send something out to you

Langston Holland wrote on 12.02.2019 and gave a rating 4 of 5:

Given the volume of work that these guys deal with and the fact that they are a government agency, I think the Pensacola office does very well. I've waited hours like most others and have seen the employees handle complaints and verbal abuse far better than most. It's a shame the private sector isn't allowed to improve their efficiency, but that's not their fault.

Richard Werner wrote on 30.01.2018 and gave a rating 4 of 5:

I have had nothing but RUN AROUND from this office. The people I have dealt with have no desire to help with a question.

Kenneth Parker wrote on 03.01.2018 and gave a rating 1 of 5:

all i want to do is to talk to a real person and not a stupid machine. Trying to get through is a nightmare.
Try it sometime.

shirley thomas wrote on 09.09.2016 and gave a rating 4 of 5:

I found your phone no.

shirley thomas wrote on 09.09.2016 and gave a rating 2 of 5:

why don't you have a phone number on your website?

BuniLynn Thomas wrote on 07.04.2015 and gave a rating 4 of 5:

The phone number you have listed on the Pensacola. FL Social Security Office...this is a horrible inconvenience. It would be a great service to the community to correct this problem. It is inexcusable.

James Leon Colley wrote on 06.06.2014 and gave a rating 5 of 5:

I would like to change the location for my direct deposit. Please send necessary paperwork. Thanks

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