Social Security Office in Rockford, IL

You can reach Social Security Office in Rockford, Illinois at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

502 E Jefferson St
61107, Rockford, Illinois

Phone: Local Number : 1-877-628-6570 National Toll-Free : 1-800-772-1213 TTY: 1-815-987-4215
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Office Is Located At The Corner Of East Jefferson And North Second Streets, Two Blocks East Of The Rock River And Two Blocks North Of State Street (business 20).
Routes:
W State St0.7 mi - 2 mins
Rockford, IL, USA
0.7 mi - 2 mins
1. Head southeast on W State St toward N Wyman St
0.5 mi
2. Turn left onto N 3rd St
0.2 mi
3. Take the 2nd left onto E Jefferson St
Destination will be on the right
299 ft
502 E Jefferson St61107, , Rockford, Illinois

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Reviews, complaints and questions

Overall rating of this office:


Ambria Phillips wrote on 23.03.2019 and gave a rating 4 of 5:

The Rockford ssa is thus far, the worst Ssa office ever. The female staff is rude as ever. There's no consideration or compassion for the claimants. I visited the office on 3-22-19. Approximately 12:30. Surprisingly the office was not crowded at all. It was not even ten people in there. Before my name was called I knew there was was going to be a problem. I was told that I couldn't speak with a claims rep for two hours. Im in dire need right now due to an eviction. I was told that my eviction notice wouldn't matter. Every since I had to deal with Rockford Ssa its been a big problem. I'd rather deal with another office than Rockford. They feed you lie after lie just to pacify your curiosity. The claim rep that's handling my case isn't and hasn't done a good job. I had to call the 800 just to find out some information. I was receiving benefits and working. They knew that I was working. So, as of now I'm no longer working. I haven't worked in a month and they still will not reinstatement my benefits. I also have a dire needs issue. Unfortunately they do not care about that. This is truly sad and unethical to say the least!!!!!!!

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