Social Security Office in Waterloo, IA

You can reach Social Security Office in Waterloo, Iowa at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


3121 Greyhound Dr
50701, Waterloo, Iowa

Phone: Local Number : 1-888-456-9554 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Located At Northwest Corner Of Hwy 20 & Hwy 63, Just South Of Ridgeway; Behind The Old Dog Track
W 4th St and W Ridgeway Ave3.9 mi - 9 mins
Waterloo, IA, USA
3.9 mi - 9 mins
1. Head southwest on W 4th St toward South St
0.3 mi
2. Take the 3rd right to stay on W 4th St
2.4 mi
3. Slight right onto W Ridgeway Ave
1.1 mi
4. Turn left onto Greyhound Dr
Destination will be on the left
0.1 mi
3121 Greyhound Dr50701, , Waterloo, Iowa

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Reviews, complaints and questions

Overall rating of this office:

Merryl Turner wrote on 03.06.2014 and gave a rating 4 of 5:

How do I set up an appointment to talk to someone about what I need to get social security. When I tired to see who I should file under my divorced husband or dead husband or myself. Trying to get the information they said I had applied and that is not what I was trying to do.

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