Social Security Office in Florence, KY

You can reach Social Security Office in Florence, Kentucky at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


7 Youell Street
41042, Florence, Kentucky

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: I75/71 To Exit 180, Us Hwy 42. Go East Appx 1.5 Miles To 4th Light And Turn Left On Main St. Go Appx .2 Miles On Main And Turn Right On Youell. The Office Will Be On Your Left. Free Parking Available.
Main St and Youell St0.3 mi - 1 min
Florence, KY, USA
0.3 mi - 1 min
1. Head north on Main St toward Shelby St
0.2 mi
2. Take the 1st right onto Youell St
Destination will be on the left
397 ft
7 Youell Street41042, , Florence, Kentucky

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Reviews, complaints and questions

Overall rating of this office:

valerie delaware-murphy wrote on 03.09.2020 and gave a rating 4 of 5:

I need to get my name changed and a new card issued. do I need an appt. or do I just walk in. wasn't sure if the offices were open yet.

thank you


Shirley Casey wrote on 13.12.2019 and gave a rating 4 of 5:

I have moved and need to report a change of address.

JoAnne M. McLaughlin wrote on 28.03.2018 and gave a rating 4 of 5:

How do I make an appt. to discuss my social security benefit options?

David M. Taylor wrote on 20.10.2017 and gave a rating 4 of 5:

How do I make an appointment?

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