Social Security Office in Richmond, KY

You can reach Social Security Office in Richmond, Kentucky at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


1060 Gibson Bay Drive
40475, Richmond, Kentucky

Phone: Local Number : 1-866-838-8945 National Toll-Free : 1-800-772-1213 TTY: 1-859-624-3870
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Located On Gibson Bay Drive Directly Across From Madison Bank And Outback. Turn East At The Intersection Of Hwy 876 (bypass) And Gibson Bay Drive.
W Main St and Big Hill Ave2.2 mi - 6 mins
Richmond, KY, USA
2.2 mi - 6 mins
1. Head southwest on N 2nd St toward W Main St
92 ft
2. Take the 1st left onto W Main St
0.6 mi
3. Continue onto Big Hill Ave
1.0 mi
4. Turn left onto Eastern Bypass
0.1 mi
5. Take the 1st right onto Commercial Dr
0.4 mi
6. Turn left onto Gibson Bay Dr
Destination will be on the right
138 ft
1060 Gibson Bay Drive40475, , Richmond, Kentucky

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Reviews, complaints and questions

Overall rating of this office:

Ms. Deborah Parks wrote on 11.01.2018 and gave a rating 4 of 5:

I have a Netspend Debit Visa card
on tv it shows how you can use this and my disability check would go to my netspend debit visa card and I will get my money 2-3 day faster by having my money go directing to my card . Do you know how the help me set it up ? please email me at deborahparks[email protected] this is 1/11/2018 from Deborah L. Parks 154 Parrish Ave. Richmond,Ky 40475-1375 mother maiden name is Huguely and my date of birth is 7/17/1952

shirley wells wrote on 20.11.2015 and gave a rating 4 of 5:

Attention jimmy ashcraft thisis Shirley wells checking on mycheck not deposit in ky bank yet you said 2 days bank says not received social 401724904 account number 25080865 please check on this shirley

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