Social Security Office in Rockville, MD

You can reach Social Security Office in Rockville, Maryland at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

315 N Washington St
20850, Rockville, Maryland

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: North-take I-270 South To Exit 6, Md-28/w Montgomery Ave, Turn Left Onto Md-28/w Montgomery Ave, Turn Lt On Forest Ave, Rt On Beall Ave, Left On N. Washington St. The Office Is On The Rt. South-take I-270 North To Exit 5, Md-189/falls Rd, Turn Right Onto Md-18 9/falls Rd, Continue Onto Maryland Ave, Turn Left On S Washington, The O Ffice Will Be On The Right (0.6 Miles).
Routes:
N Washington St0.3 mi - 1 min
Rockville, MD, USA
0.3 mi - 1 min
1. Head north on S Washington St toward W Montgomery Ave
Destination will be on the right
0.3 mi
315 N Washington St20850, , Rockville, Maryland

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Reviews, complaints and questions

Overall rating of this office:


Cornelia Florescu wrote on 07.03.2019 and gave a rating 1 of 5:

Today 3/07/2019 I visited the SS administrative office in Rockville.
After I stayed in line for two hours I finally got my turn and the chance to speak with the clerk at window 1 in order to apply for retirement benefits ( Medicare).
The clerk told me that I need to set up an account by myself and she’ll help me to aplly for Medicare benefits when I rich that step directing me to the computer aria.
Although I need to confess that I have low computer skills, the computer it’s self was acting giving me and the staff some hard time.
I tried my best to feel up the steps of the application and with maximum of patience I accepted the bulling ( telling me all the time Mam what did you do...)the guidance and info that the clerk gave me with the tea spoon.
Although I asked her to help me to finish the proces of the aplication she told me that I need to come other time.
After 4 hours of patience and try to solve the aplication I left the office totally desipointed and offendet by the attitude of a clerk that tried her best to demonstrate me that I’m not capable to do by myself what she supposed to do as part of her work duties and trushing for hours of my life.

Miguel Castro wrote on 29.08.2018 and gave a rating 4 of 5:

I received a phone call from Social Security Deputy Commissioner Sarah Hernandez saying you all want to suspend my social security number due permanently. Due to some illegal activities.

Anthony L. Riley wrote on 06.01.2018 and gave a rating 4 of 5:

I received a letter indicating unusual activity on my account and that I need to come in for an appointment. Is this real and what does it mean?

robert curtis wrote on 21.11.2016 and gave a rating 4 of 5:

I need to make an appointment at the office to register for social security and medicare. Ineed help.

Rodney Lapp wrote on 19.02.2016 and gave a rating 4 of 5:

I need to make an appointment but their is not a number to call.I need to talk about a disability claim in the Rockville,MD office.
Thanks,Rodney

Nicole Nischan wrote on 23.07.2015 and gave a rating 4 of 5:

Im about to get married and need to know what all I need to bring with me to change my name on my SSC and also how much is the fee for the new card? Will I receive the card the same day I come to the office? I just want to make sure I bring all documents with me and have all the information you will need to issue me a new SSC with my new married name. I know to bring a copy of my marriage license. I also need to know if I need to make a appointment before I come or if it is ok to just come when I'm ready to get my new SSC with my new name? I look forward to your response.

Nicole

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