Social Security Office in Worcester, MA

You can reach Social Security Office in Worcester, Massachusetts at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Madison Place, 51 Myrtle St
01608, Worcester, Massachusetts

Phone: Local Number : 1-866-331-9069 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: We Are Located Near Downtown At The Corner Of Francis Mcgrath Boulevard And Myrtle Street.
Main St and Myrtle St0.3 mi - 1 min
Worcester, MA, USA
0.3 mi - 1 min
1. Head south on Main St toward Franklin St
0.2 mi
2. Turn left onto Myrtle St
Destination will be on the right
0.1 mi
Madison Place, 51 Myrtle St01608, , Worcester, Massachusetts

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:

Ruth Davis wrote on 20.09.2019 and gave a rating 4 of 5:

Waited 2 hours... for them to say.. whoever is here for a ss card replacement; line up on against the wall. I waited all that time, so people could cut me in line to get before me. They NEED to treat people better. And come up with a more accurate system. Terrible. Terrible service!!!!

John Dzik wrote on 03.02.2016 and gave a rating 1 of 5:

I have been trying to resolve a problem since November. I was given the extension of one of the agents. I have called her 4 times and left a message to return my call. I have also given a detailed message along with my S.S number and phone number. I have yet to receive a reply.

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