Social Security Office in Grand Rapids, MI

You can reach Social Security Office in Grand Rapids, Michigan at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

3045 Knapp St Ne
49525, Grand Rapids, Michigan

Phone: Local Number : 1-877-319-5710 National Toll-Free : 1-800-772-1213 TTY: 1-616-363-4128
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Grand Rapids Social Security Office Is Located On Knapp Street Withi N The Celebration Village Retail Area. The Office Is Situated North Of The Meijer Shopping Area Along Knapp Street Just West Of The Beltline (m 37) Intersection. The Office Is A One-story, Stand Alone Building Easil Y Accessible Via Bus Route 15 On The Rapid. Ample Parking Is Available.
Routes:
Knapp St NE5.8 mi - 12 mins
Grand Rapids, MI, USA
5.8 mi - 12 mins
1. Head north on Division Ave N toward Monroe Center St NE
0.4 mi
2. Slight left to stay on Division Ave N
0.9 mi
3. Continue onto Plainfield Ave NE
1.3 mi
4. Turn right onto Knapp St NE
Destination will be on the left
3.1 mi
3045 Knapp St Ne49525, , Grand Rapids, Michigan

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:


Tim Householder wrote on 08.11.2018 and gave a rating 1 of 5:

I need to drop Medicare part B because I'm still working and insured. I tried calling the Medicare number but after being on hold for over an hour I was told that they couldn't help me, it had to be SS. so I called that number and was on hold for 2 hours, finally hung up and called local office on Knapp ST grand rapids MI. after being on hold for an hour the lady who finally answered told me she couldn't help me but would transfer me to some one who could, so I get an answering service telling me he was not available and to leave name and number and he would call me back, yeah that never happened. so I called again the next day and after only 30 min some one answered the phone. when I explained that I called the previous day she curtly told me they were only at their desks 3 days a week, very rude. so then I asked her if I could just make an appointment to come in she told me they were booked out to the middle of December, don't help me. then she told me to walk in and go to window A, I'm pretty sure what that A stands for, so today I'm going to try to do that, but I'm not feeling warm and fuzzy about the results to bad the service is so bad and the people so rude no need for that at all.

Helen Allen wrote on 26.04.2016 and gave a rating 4 of 5:

I am trying to set up an appointment as a survivor, but cannot get an operator to answer. I am 62 and a widow, my husband passed away in 1999, work is going to be cutting my hours, and I need to know if I can draw my husbands social security. If I could get a Friday appointment, that would be great.

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