Social Security Office in Brooklyn Center, MN

You can reach Social Security Office in Brooklyn Center, Minnesota at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Brooklyn Xng Ofc Park, 3280 Northway Drive
55429, Brooklyn Center, Minnesota

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Note: For All Social Security Card/number Actions, Twin Cities Residents Must Use The Social Security Card Center Located At 1811 Chicago Ave, Suite 2, Minneapolis Mn. Our Office Cannot Process Any Ssn Actions. Field Office Is Located Across From Cub Foods At Intersection Of Bass Lake Road And Brooklyn Blvd At Brooklyn Crossings Office Park.
Brooklyn Blvd and Xerxes Ave N1.8 mi - 4 mins
Brooklyn Center, MN, USA
1.8 mi - 4 mins
1. Head northwest on Brooklyn Blvd
197 ft
2. Make a U-turn
0.6 mi
3. Turn left onto 63rd Ave N
0.4 mi
4. Take the 3rd right onto Xerxes Ave N
0.6 mi
5. Turn right onto Northway Blvd
0.1 mi
6. Turn right
Destination will be on the right
312 ft
Brooklyn Xng Ofc Park, 3280 Northway Drive55429, , Brooklyn Center, Minnesota

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Reviews, complaints and questions

Overall rating of this office:

Tami L LaFave-Straw wrote on 28.05.2020 and gave a rating 1 of 5:

In the last year, every time I've been into this office, I've dealt with the same gentleman, I will not add his name because I intend to hire an attorney to assisst me in moving forward to resolve this issue. I cannot be the only person who has this same problem though... I have been into this office 4 times and EVERY time, they have "lost" my paperwork!! Two times he lost my Request for Waiver for an overpayment, and another two times he suggested that I file a Request for Reconsideration, so I did and left it right there at the office, put it in the box as he told me to - and it was "lost" once again! They've rec'd NONE of these forms from me according to their system. A bit odd I would say. The last time I was in there, I recorded my entire visit with my iPhone. It's been well over 60 days so they tell me I'm screwed with regard to ever seeing the over $3,000 that they took from me. This was an overpayment they paid to my 19 year old son who did NOT live with me at the time -I never saw that money in the first place, why did they take it from ME? Nobody will listen to me, look at the records that are clear as day, OR refund me MY lost income. It's insane and it all reverts back to ONE employee at THIS office and nobody will hear me.

Sharon Lynn Roebuck wrote on 17.10.2019 and gave a rating 4 of 5:

Can I make an appointment to meet with someone in Brooklyn social security number suddenly is coming up "unavailable to verify" every time I have had to use it recently. I need to get this resolved...I tried to do online, and again told "unable to verify". I lost my social security card many years ago, but had number memorized and was always able to use my W-2 form if social security number was requested. I will be applying for my Social Security benefits shortly and need resolution. Please reply. Thank you.

Esther Amborn wrote on 09.10.2019 and gave a rating 4 of 5:

I need to get a Rep. payee - in order to cash a check with both of our names on it. We took Howards name off - I'm am not sure why - He is at Edgemont place in Blaine with dementia.

Mary Eleanor Ayde wrote on 09.09.2019 and gave a rating 4 of 5:

I would like to change the bank account number for my monthly SS automatic deposit.

janice spear wrote on 17.07.2018 and gave a rating 4 of 5:

I would like an appt to ask some questions about retiring early before full retirement date.

Diane Pucthel wrote on 05.06.2018 and gave a rating 4 of 5:

I would like to make an appointment to speak with an agent about retirement. I would like to make the appointment at the Brooklyn Center SS office.

Larson James wrote on 10.04.2018 and gave a rating 4 of 5:

I would like an appt. to speak to someone at the Brooklyn Center, MN location.

Sharon Nordberg wrote on 20.03.2018 and gave a rating 4 of 5:

Can I get a duplicate 1099 from the Brooklyn Center office?

Catherine Zoske wrote on 13.07.2017 and gave a rating 4 of 5:

My husband starts Medicare December 1st. He will not be on SS yet. How and what do we do to get this started???

laura rivkind wrote on 15.06.2016 and gave a rating 4 of 5:

I would like to make an appointment to speak with an agent about retirement. I would like to go to the Brooklyn Center SS office

peggy weinand wrote on 13.07.2015 and gave a rating 4 of 5:

on 6-30-15 I called 1 800 772 1213, spoke with a Kevin as I received a letter from SS Ad. telling me to call Before 7-13-15 to make an apt. I did this and have Not received any response from Brooklyn Ctr.for that apt. I actually waited 36 min. before I got thru. I guess my nxt step is to walk into the office tomorrow (7-13-15). when I was in that office on 2-25-2014 I dealt with a Nancy Matz. She was so helpful I am hoping I can get her again.

kathleen kirlin wrote on 16.03.2015 and gave a rating 4 of 5:

I would like to make an appointment to speak with an agent about retirement. I would like to go to the Brooklyn Center SS office. There does not seem to be a way to make an appointment. Could you please help me. I find it impossible to make any type of appt.

Brenda Anderson wrote on 06.10.2014 and gave a rating 3 of 5:

I had fraud on my bank account and had to open a new account. I want to find out the process to transfer my direct deposit ss check from one account to another. No answers were here. Too many hoops to jump through.

Linda Borer wrote on 17.07.2014 and gave a rating 5 of 5:

I am giving this rating to Stuart, who works at the BC office. I had needed to apply for Medicare Part B and was having a very frustrating experience tracking my current "stage" of approval with SS. After a month of receiving no information (the systems were down, etc.) I called the BC office where I had dropped my information in the "drop off box"; one month earlier, and found out the information I had submitted was LOST. The person who does this job was on vacation along with her "back up" but Stuart, who had answered my call really helped me. He asked if I had made copies of the information I had previously submitted and since I had he told me to bring the information in and he would see me, even though the office was closing in a hour. Long story, short, he saw me, had my letter ready that verified I was covered at the beginning of that month (or I would have needed to pay a huge COBRA payment and was able to take care of this problem within 10 min. I was so grateful for his efficiency and all he said was "have a nice fourth of July weekend." Thank you, again, Stuart. I have my card and I owe it all to you for your "above and beyond" help that you gave me that day.

Kathleen C Schwartz wrote on 26.02.2014 and gave a rating 3 of 5:

I applied over the phone with an agent from your office to be covered under my husband's soc sec after receiving widow's benefits. I was told it would start with my Feb Payment but it is still the same as it was. I sent all the necessary paper work. What is wrong? Please leave me a # so I can to someone about this. Thank you.

Jill baker wrote on 15.02.2014 and gave a rating 4 of 5:

I've tried to apply on line and have ran across a error problem with end date of work. Starting I can 't use a future date. Can I just go to the Brooklyn center SS office to apply and do I need to make a appointment. ?
Thank you

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