Social Security Office in New York, NY

You can reach Social Security Office in New York, New York at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


5th Floor, 237 W 48th Street
10036, New York, New York

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Office Is Located On 48th Street, Between Broadway And 8th Ave Nue.the Office Can Be Reached By The C E N R Lines. Onsite Parking Is Not Available At This Location. Passengers Can Be Dropped Off At The Main Entrance Of The Building.
West St and 10th Ave4.3 mi - 13 mins
New York, NY, USA
4.3 mi - 13 mins
1. Head southwest on Broadway toward Chambers St
98 ft
2. Take the 1st right onto Chambers St
0.4 mi
3. Turn right onto West St
1.5 mi
4. Continue onto 11th Ave
0.2 mi
5. Turn right onto W 14th St
59 ft
6. Take the 1st left onto 10th Ave
1.6 mi
7. Turn right onto W 46th St
0.3 mi
8. Turn left at the 2nd cross street onto 8th Ave
0.1 mi
9. Turn right at the 2nd cross street onto W 48th St
Destination will be on the left
249 ft
5th Floor, 237 W 48th Street10036, , New York, New York

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Reviews, complaints and questions

Overall rating of this office:

Irene wrote on 04.04.2019 and gave a rating 4 of 5:

There was no information on here about what to do if we do not receive our SSI check in the mail. And it’ll help me,as I am hearing impaired,to contact SSA by email.

jose luis molina wrote on 23.01.2018 and gave a rating 1 of 5:

old aaddress 3801 boston rd rm 210 bronx ny 10466 corrected 3600 baliy ave rm 19 bronx ny 10469 maling address 390 9 ave 1 floor ny 10001

Nancy Cohn wrote on 05.07.2016 and gave a rating 4 of 5:

I will be 64 in September and would like to know if I need to come into your office to start the paperwork to collect social security?

Also does your office provide guidance on how much I can earn while I am collecting social security?

Thank you.

Nancy Cohn

Nilza Ivone Pallaoro wrote on 04.07.2014 and gave a rating 4 of 5:

Hello, I have a question and I wonder if this is the right site to addressed it, however, my questions is; I lived and worked in NYC for 20 years, and, now I am living in New Jersey, can I collect retirement from NYC? can you please reply to the above e-mail address? thank you for your assistance and have a great day.

Linnie wrote on 09.02.2014 and gave a rating 5 of 5:

No longer issue replacement cards

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