Social Security Office in New York, NY

You can reach Social Security Office in New York, New York at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


302 West 126th Street, 4th Floor
10027, New York, New York

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Located In The Cav Building Between Lenox & 5th Avenues. Irt #2 Or #3 To 125th Street.bus M101,m7,m11, M101 & M60 To 125th St & Lenox Avenue. On Street Parking Only. No Handicapped Parking Available.
FDR Drive10.3 mi - 20 mins
New York, NY, USA
10.3 mi - 20 mins
1. Head southwest on Broadway toward Chambers St
0.2 mi
2. Turn left onto Park Row
0.2 mi
3. Slight right onto Frankfort St
0.3 mi
4. Turn left onto Pearl St
46 ft
5. Slight right onto the FDR Drive N ramp
0.5 mi
6. Merge onto FDR Drive
7.7 mi
7. Continue onto Harlem River Dr
0.3 mi
8. Take exit 19 toward E 125 St
0.2 mi
9. Merge onto E 127th St
423 ft
10. Continue onto 1st Avenue
292 ft
11. Turn right onto E 125th St/Dr Martin Luther King Jr Blvd
Destination will be on the right
0.8 mi
302 West 126th Street, 4th Floor10027, , New York, New York

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Reviews, complaints and questions

Overall rating of this office:

Renee Woodley wrote on 20.05.2019 and gave a rating 4 of 5:

I have been calling all morning and no one answers the telephone. What is going on. The recorded message keeps saying they're closed and it's 0923, how is this possible for the SS agency to go unchecked like this. I am calling from Maryland and cannot get through. I will be generating a letter of complaint, this is unacceptable.

idalis wrote on 10.06.2014 and gave a rating 4 of 5:

The Social Security Office at this location - 55 West 125th Street is closed permanently.

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