Social Security Office in Staten Island, NY

You can reach Social Security Office in Staten Island, New York at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


2389 Richmond Avenue
10314, Staten Island, New York

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: We Are Behind Fox Floors At Richmond Ave And Richmond Hill Road. From Victory Blvd Proceed South And Make Left On Richmond Hill Road (at Gulf Station) Then Left At Next Driveway. S44 And S59 Buses Stop In Front Of Our Address.
Richmond Hill Rd1.2 mi - 3 mins
Staten Island, NY, USA
1.2 mi - 3 mins
1. Head north on Richmond Hill Rd toward Forest Hill Rd
1.1 mi
2. Turn right onto Richmond Ave
354 ft
2389 Richmond Avenue10314, , Staten Island, New York

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Reviews, complaints and questions

Overall rating of this office:

Anonymous wrote on 01.07.2019 and gave a rating 1 of 5:

Mailed application for Medicare in March. No response. 4. Idiots to the office to FINALLY put application through. 4 days later, the same person who registered me canceled my application. I called the supervisor. She never called me back. There’s no one to talk to. Unforgivable.

Richard Mason wrote on 04.01.2019 and gave a rating 1 of 5:

Wife treated like a criminal by the female security guard , my disabled wife was told by the SSA manager that she needed my wife to drop off some paperwork also told my wife she would be in the office till 6:30. My wife took the elevator and as soon as she got off the elevator the security guard stated yelling at my wife and when my wife told her she was only dropping off paperwork that the SSA manager requested , it was 4:02 pm and after the guard kicked my disabled wife out she had to call the manager and the manager had to come out and grab the paperwork. Why is this acceptable for this guard to treat people like animals and disrespect disabled people??

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