Social Security Office in Syracuse, NY

You can reach Social Security Office in Syracuse, New York at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Fed Bldg 4th Floor, 100 S Clinton St
13261, Syracuse, New York

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Office Is Located At 100 South Clinton Street, On The 4th Floor Of The James Hanley Federal Bldg Between Washington And Water Streets. Identification Must Be Presented To Be Admitted To The Federal Building
S State St0.6 mi - 2 mins
Syracuse, NY, USA
0.6 mi - 2 mins
1. Head north on S State St toward E Fayette St
0.2 mi
2. Turn left onto Erie Blvd E
0.1 mi
3. Erie Blvd E turns slightly right and becomes Oswego Blvd
322 ft
4. Turn left onto James St
0.1 mi
5. Continue onto W Genesee St
361 ft
6. Turn left onto N Clinton St
Destination will be on the right
449 ft
Fed Bldg 4th Floor, 100 S Clinton St13261, , Syracuse, New York

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Reviews, complaints and questions

Overall rating of this office:

HELEN DAYAL wrote on 03.12.2020 and gave a rating 4 of 5:

My ex husband passed away on this past week and I understand that I must contact your office regarding my benefit amount, Please let me know how I should proceed.

Sharon Conway wrote on 01.07.2020 and gave a rating 4 of 5:

I received a call that there is fraudulent activity on my SS#. And to call 972-544-7361 because my benefits are being stopped. I believe this is a lie but I have no way to prove it. Can you help? I am deaf.

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