Social Security Office in Wilmington, NC

You can reach Social Security Office in Wilmington, North Carolina at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

1528 S 16th St
28401, Wilmington, North Carolina

Phone: Local Number : 1-866-964-6227 National Toll-Free : 1-800-772-1213 TTY: 1-910-815-4695
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Located Across From Dept Social Services On 16th St. No Contact Station. 16th Street Is One-way Street; Therefore There Is Only One Major Street To Get To The Office. On The Same Street Going Toward New Hanover Regional Hospital.
Routes:
Castle St and S 16th St2.0 mi - 5 mins
Wilmington, NC, USA
2.0 mi - 5 mins
1. Head north on S 3rd St toward Queen St
0.2 mi
2. Take the 2nd right onto Castle St
1.0 mi
3. Turn right onto S 16th St
Destination will be on the right
0.8 mi
1528 S 16th St28401, , Wilmington, North Carolina

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Reviews, complaints and questions

Overall rating of this office:


william brown wrote on 01.07.2019 and gave a rating 4 of 5:

i need help... my wife lives in Greece.. she can,t get her retirement started thru the Embassy in Athens.. can i do it from here, come into the office and set it up.. if so i need an appt.. thanks Bill Brown

Janice B Couch wrote on 09.10.2018 and gave a rating 4 of 5:

How do I make an appointment in the Wilmington NC office?

Susan Corliss-Bland wrote on 25.07.2017 and gave a rating 4 of 5:

I am looking for a speaker for our accountants group to help answer questions about I9 and filing for social security that our clients have. Who do I contact about this?

G whaley wrote on 04.05.2016 and gave a rating 4 of 5:

I have been trying to reach & talk with an employee off this office for 2 days now,continuously, been on hold for 40 minutes at a time just to be told all repes busy and phone hanging up on me.I need information to send for Cobra insurance ASP before I can not receive it.How do I get to speak to someone??????

Catherine McCrann wrote on 24.06.2015 and gave a rating 4 of 5:

how do I go about making an appointment in the Wilmington NC Office

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