Social Security Office in New Philadelphia, OH

You can reach Social Security Office in New Philadelphia, Ohio at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Suite 1c, 1260 Monroe St Nw
44663, New Philadelphia, Ohio

Phone: Local Number : 1-866-731-4236 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: To Office: From Town Square Travel West On High Ave To 4th St Nw, Turn Right. At Wabash Ave Turn Left Then Right At Next Light Onto Monroe St. Turn Left Into First Drive At Monroe Center, Office Entrance Is Toward T He Back Of The Building, Past The Bmv.
4th St NW1.8 mi - 4 mins
New Philadelphia, OH, USA
1.8 mi - 4 mins
1. Head south on N Broadway St toward E High Ave
56 ft
2. Take the 1st right onto W High Ave
0.4 mi
3. Turn right onto 4th St NW
1.0 mi
4. Turn left onto Wabash Ave NW
0.3 mi
5. Turn right onto Monroe St NW
Destination will be on the left
0.1 mi
Suite 1c, 1260 Monroe St Nw44663, , New Philadelphia, Ohio

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Reviews, complaints and questions

Overall rating of this office:

Doug McFadden wrote on 21.12.2017 and gave a rating 4 of 5:

I am a pastor helping a person in Zoar, Ohio. I am not complaining about the determination of benefits. I am complaining about the treatment I received from the person assigned to this person's case. I know some calls are said to be recorded so that the agent remains polite. I was dumbfounded at the way this agent talked with me. Never being through this issue before and trying to help someone else, I just wanted to have someone explain why a waiver was not even considered on his behalf. Anyway, I was taken back when the agent said; "I don't know why you cannot understand what I am saying." Later on I called back and asked same agent if we could set up an appointment to discuss so I knew exactly what was going on. He replied; "no!" There was no, option of meeting with anyone. I have thought over this for a week. I am disappointed that anyone, especially someone who is suppose to be helping to act and talk to me this way.

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