Social Security Office in Erie, PA

You can reach Social Security Office in Erie, Pennsylvania at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

Highmark Bldg Ste 500, 717 State St
16501, Erie, Pennsylvania

Phone: Local Number : 1-877-405-2887 National Toll-Free : 1-800-772-1213 TTY: 1-814-455-2849
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: From The Bayfront Parkway, Turn On To State St Heading South;proceed To The Corner Of 8th & State. The Office Is In The Highmark Building On The Northeast Corner Of 8th & State Sts. Access The Elevators Via The Entry On The North Side. Onsite Parking, Including Spaces For Handicapped Individuals Is Not Available At This Location. There Is Metered Parking On The Surrounding Streets. Handicapped Parking Is Available At Area Parking Garages. Also, Passengers Can Be Dropped Off In Front Of The Building.
Routes:
State St0.1 mi - 1 min
Erie, PA, USA
0.1 mi - 1 min
1. Head southeast on State St toward S Park Row
Destination will be on the left
0.1 mi
Highmark Bldg Ste 500, 717 State St16501, , Erie, Pennsylvania

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:


John Baldwin wrote on 11.10.2019 and gave a rating 4 of 5:

At approximately 11:20 AM on Friday, October 11, 2019, I tried to call the Social Security office in Erie, PA for a simple question.

I dialed the number 1-877-405-2887. The phone was answered by their automatic equipment which had me go through several menu selections before I was finally told to press zero to speak with the next available operator.

After pressing zero, I was informed that all the operators were busy, and INSTEAD OF ASKING ME TO HOLD FOR THE NEXT AVAILABLE OPERATOR, I WAS SIMPLY TOLD TO CALL BACK LATER, AND THEN THE CALL WAS TERMINATED!

I certainly would have been happy to hold until an operator was available to take my call. But I was not given that option.

That is truly the most rediculuous way to handle calls I've ever heard of! Unless you just happen to call at the exact moment when none of the operators are busy, THERE IS NO WAY YOU CAN NEVER BE CONNECTED TO A HUMAN OPERATOR!

Think about that! An expensive automated phone system that literally prevents people from ever reaching you! Amazing!

John Baldwin wrote on 11.10.2019 and gave a rating 1 of 5:

I tried to call the Social Security Office in Erie for a simple question. I dialed the number 1-877-405-2887. When it was answered by their automatic equipment, I had to make several menu selections before I was finally told to press zero to speak with the next available operator. After pressing zero, I was informed that all their operators were busy. THEN, INSTEAD OF ASKING ME TO WAIT FOR THE NEXT AVAILABLE OPERATOR, THEY JUST SAID TO CALL BACK LATER, AND HUNG UP MY CALL!

Submit review

Name:
E-Mail:
Rating:
Comment:

No HTML allowed