Social Security Office in Scranton, PA

You can reach Social Security Office in Scranton, Pennsylvania at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Oppenheim Bldg 1st Flr, 409 Lackawanna Avenue
18503, Scranton, Pennsylvania

Phone: Local Number : 1-866-635-0767 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Hours: 9:00-3:30. Office Located In Oppenheim Building, Across From The Steamtown Shopping Mall, In Downtown Scranton. Onsite Parking Is Not Available At This Location. Passengers Can Be Dropped Off At The Main Entrance Of The Building.
N Washington Ave and Lackawanna Ave0.3 mi - 1 min
Scranton, PA, USA
0.3 mi - 1 min
1. Head southwest on N Washington Ave toward Spruce St
0.2 mi
2. Take the 2nd right onto Lackawanna Ave
Destination will be on the right
384 ft
Oppenheim Bldg 1st Flr, 409 Lackawanna Avenue18503, , Scranton, Pennsylvania

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Reviews, complaints and questions

Overall rating of this office:

Janice A La Rocca wrote on 19.06.2020 and gave a rating 4 of 5:

I need A cover letter of how much I make. Can I get one through the mail?

diane gani wrote on 17.04.2020 and gave a rating 4 of 5:

I am really upset my husband died on 10/24/2020 Robert gani 6/24/1946 I was approved for widows benefits and now my hours were cut at work and I need to know when I will receive check please get back to me Diane Gani 570-457-8364

Kevin R Landon wrote on 10.08.2018 and gave a rating 4 of 5:

I Would Like To Have The Paper's From 2014! That? Money! Was Filled Up In My Social Security Account. ALL? I? Want Is The Paper's? That? You's? Have? And Were The Money? Is At? I? Want To Hear From You's? In 2 Or 3 Business Day's?

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