Social Security Office in Columbia, SC

You can reach Social Security Office in Columbia, South Carolina at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.


11fl Sthurmond Fed Bld, 1835 Assembly St
29201, Columbia, South Carolina

Phone: Local Number : 1-866-964-7594 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Do Is Located On 11 Fl Of Strom Thurmond Federal Building On Assembly St Reet Between Richland And Laurel Streets.
Assembly St1.1 mi - 3 mins
Columbia, SC, USA
1.1 mi - 3 mins
1. Head east on Gervais St toward Main St
0.2 mi
2. Turn left onto Sumter St
0.1 mi
3. Turn left onto Lady St
0.2 mi
4. Take the 2nd right onto Assembly St
0.6 mi
5. Make a U-turn at Richland St
Destination will be on the right
233 ft
11fl Sthurmond Fed Bld, 1835 Assembly St29201, , Columbia, South Carolina

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:

barbaraautry wrote on 06.07.2022 and gave a rating 1 of 5:

You bugger! You hung up on me.!!!!!!!!
Who do you think you are? My taxes pay your salary! You work for me! Answer my call.

barbara autry wrote on 06.07.2022 and gave a rating 1 of 5:

you need to allow the callers to leave their # so
you can call them back and not waste their time waiting for you to answer. we do not want to waste your time so be curtious enough not to waste ours!!!!! tired of jumping through your hoops.

Melody Edwards wrote on 19.04.2021 and gave a rating 1 of 5:

I recently had a situation come up where I am leaving the country and they did nothing to assist with a document I needed. In February of 2019 I requested a new social security card with the correct spelling of my middle name. The name was changed on the card, however I discovered it was never changed in the system. When I went to print out my benefit letter my middle name was not accurate.

This is now causing a problem as my name reads different on the social security letter than on any of my other documents. My attorney said I should be able to request a signed letter from social security for the purposes of residency outside of the country. They did not even check nor attempt to assist with this. I was told that I had to send in my original license and birth certificate to get the name corrected (because of their error) and they could not provide a signed letter.

I did not understand this as the last card I received had the correct name so why was it ever changed in the system? I was told that most likely the person who entered it – entered it incorrectly. I had to actually call the main social security administration who were very professional and very helpful. The agent actually sent an email to his supervisor while he was on the phone and received approval to fax me a signed benefit letter. He said this should have been done by the local social security office, but they failed to do anything. The problem now is my attorney says I need an original signed letter mailed to me.

I am now missing my license and birth certificate because social security has it. I attempted to call several times and received a runaround. One agent simply dropped me into someone else’s voicemail who wasn’t even a supervisor. She didn’t feel like dealing with my issue. He was very irritated by that and didn't want to be bothered. He asked if I knew her name. He claimed he could do nothing to assist me. He also told me I should not call multiple times. He did not attempt to reach a supervisor and told me that it would be several months for the name correction (well over 30 days).

Even with the pandemic - this is unacceptable.

My understanding is that they should have reached out to a supervisor to see if there was a solution and I found out from the main office that there is.

My preference now is to deal with the main administration office as they were much more helpful than the local office.

I understand that we are in the middle of a pandemic, but I could have easily picked up a letter from the front desk or they could have easily mailed a letter to me. Also, they entered my name wrong which is through no fault of my own. I even requested a corrected card which I received in 2019, but they failed to correct it in the system.

Also when I called the main administration they had the correct spelling of my name - but the office in Columbia is saying something totally different.

R. Johnstone wrote on 06.05.2019 and gave a rating 4 of 5:

Have made multiple calls over two plus months and one visit to the Columbia District Office. No one ever called back with a response to my question as stated by a representative. Decided to try one more time today before going outside SSA for assistance. Contact person was Ms. Brunner and she was superb. Had the technical knowledge to address my question and took action on the information I provided. A truly outstanding employee and deserves recognition. Can't say enough about her technical knowledge and professionalism.

Theaster Foster wrote on 03.04.2019 and gave a rating 4 of 5:

Security Guard Officer at the entrance name Marion (African American) that worked on 4/03/19 at 9:30 am was very rude and disrespectful. She took 15 mins On searching me while my shoes were off the entire time on the cold dirty floor. I was so irritated with her. Before I was free to put my shoes and grab my items I asked her what was her name so I could report her about my experience.please speak with her on this matter. I’m very disappointed

Deneen M. Lincoln wrote on 22.01.2016 and gave a rating 4 of 5:

My question is How do I get a copy of my work history; I really need it fast. Any help you can give me will be greatly appreciated.

De Neen M. (Farrell)Lincoln

Lynn Scott wrote on 29.09.2014 and gave a rating 3 of 5:

I drove to SS office in Columbia, SC during my lunch hour to get my name changed on my SS card after getting married. I had difficulty finding parking and finally drove up 4 flights in a parking building before finding a unreserved spot to park. After walking through traffic to the SS bldg, going through the security scan, up the elevators to the office, I fund approximently 100 people all sitting, waiting to be seen, in a small room, so standing outside the room. The security guard told me all had signed in and were waiting to be seen. He said I could make an appt online. I am on this site now, still looking to find out how to do that, after 15min I still have not found it. And the parking bldg charged me $8 for the 15 mins I was there. Definitely not a nice experience. Please give me specific instruction as to how to make an appt online.

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