Social Security Office in Nashville, TN

You can reach Social Security Office in Nashville, Tennessee at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


120 Athens Way
37228, Nashville, Tennessee

Phone: Local Number : 1-877-808-5461 National Toll-Free : 1-800-772-1213 TTY: 1-877-293-5741
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: From I-65/i-40 Take Rosa Parks Blvd Exit 85. Follow Rosa Parks Blvd North Approximately 1 Mile. Turn Right Onto Athens Way. Office Is The Last Building On The Right.
I-65 N3.5 mi - 8 mins
Nashville, TN, USA
3.5 mi - 8 mins
1. Head southeast on 6th Ave N toward Charlotte Ave
453 ft
2. Turn right onto Charlotte Ave
0.6 mi
3. Turn right onto George L Davis Blvd
194 ft
4. Take the ramp on the left onto I-40 W/I-65 N
Continue to follow I-65 N
1.5 mi
5. Take exit 85 for US 41A N
0.1 mi
6. Turn left onto Rosa L Parks Blvd
0.7 mi
7. Turn right onto Athens Way
0.4 mi
8. Turn right
Destination will be on the left
62 ft
120 Athens Way37228, , Nashville, Tennessee

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Reviews, complaints and questions

Overall rating of this office:

Elizabeth Stone wrote on 28.06.2017 and gave a rating 1 of 5:

Rudest person ever on the phone when I made my first call to Nashville SS office. Called at ~12:30 pm on 6-27. NOT helpful and hung up on me. Gave me information that contradicted the website and asked confusing questions. Please report this to the Quality officer or customer relations person. I will ALWAYS ask the name of the person I speak to in the future.
Very discouraging and disappointing.
Elizabeth Stone 865-851-4412

Brents Dickinson wrote on 10.07.2014 and gave a rating 4 of 5:

most people don't see me as irate. are lawyers the way to getting someone to explaine what when where how .common American questions there. I shouldn't be made to feelthat way.

keryn ammons wrote on 08.05.2014 and gave a rating 1 of 5:

calling every SS office number in Memphis and Nashville and NONE are correct numbers or working numbers. My fathers ss checks have stopped causing his home care checks to bounce. We are trying to find out WHY and there is NO One to answer a GOVERMENT PHONE.

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