Social Security Office in San Antonio, TX

You can reach Social Security Office in San Antonio, Texas at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


3438 E Southcross Blvd
78223, San Antonio, Texas

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Office Is Just East Of The East Southcross And Pecan Valley Drive Intersection. Office Is Directly Across The Pecan Valley Golf Course. When Traveling South On Ih 37 Exit 138a To East Southcross When Traveling North On Ih 37 Exit Pecan Valley Drive And Travel Pecan North On Pecan Valley Drive For Approximately Two Miles
I-37 S5.0 mi - 8 mins
San Antonio, TX, USA
5.0 mi - 8 mins
1. Head east on Dolorosa toward Main Plaza
141 ft
2. Continue onto W Market St
0.1 mi
3. Turn right onto S St Mary's St
0.4 mi
4. Turn left onto E Cesar E. Chavez Blvd
0.7 mi
5. Turn right onto the Interstate 37 S ramp to Interstate 10
0.2 mi
6. Merge onto I-37 S
2.9 mi
7. Take exit 138A to merge onto E Southcross Blvd
0.7 mi
3438 E Southcross Blvd78223, , San Antonio, Texas

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Reviews, complaints and questions

Overall rating of this office:

R. Villarreal wrote on 04.05.2018 and gave a rating 5 of 5:

Back in Jan 2018 I had the pleasure of meeting with Ms. Flores to discuss my options for retirement. She was very polite, professional, knowledgeable and most of all VERY patient as she explained to me everything I needed to know more than a couple of times until I understood it all. She even wrote it all out on paper to give me that better visual understanding. I felt very comfortable with the information she was able to give me. Thank you again for being so patient!

edith rodriguez wrote on 18.04.2017 and gave a rating 4 of 5:

can I have a local social security
phone number in San Antonio Tx?

Hector Martinez wrote on 29.12.2016 and gave a rating 5 of 5:

On Dec 19 , I filled out a form online and printed out to remove my middle initial from my original card. I had to take it to a convenient southside location on E Southcross. No problems parking. Inside the bldg , I entered my name on computer to get a call number. About a minute after I sat down with my number, I was shocked to hear my number called because I was expecting to wait over an hour or so The teller was friendly and professional and answered other questions I had. I was out in about 15 minutes or so. Security guards were also helpful. Very positive experience.

velma ybarra wrote on 09.06.2016 and gave a rating 4 of 5:

Question: my husband recently passed away; what do I need to do to report this officially to SS?

Celia Sandoval wrote on 04.02.2016 and gave a rating 4 of 5:

When I'm I getting my money

Mario M lopez wrote on 21.01.2015 and gave a rating 3 of 5:

When vacationing in the Philippines. .....what is the protocol? Contact info is Skype: Mario.lopez2969 or 011- (0927)127-1647...or Facebook messenger-(Mario Lopez).

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