Social Security Office in San Marcos, TX

You can reach Social Security Office in San Marcos, Texas at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

Suite 200, 900 Bugg Lane
78666, San Marcos, Texas

Phone: Local Number : 1-866-388-8515 National Toll-Free : 1-800-772-1213 TTY: 1-512-392-9037
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Directions:exit 205 Off Ih 35 (hwy 80 Exit) Located On The East Side Of The Interstate Next To Half Price Books In The San Marcos Place Shoppi Ng Center
Routes:
E Hopkins St/Old Ranch Rd 121.5 mi - 4 mins
San Marcos, TX, USA
1.5 mi - 4 mins
1. Head south on N Guadalupe St toward W Hopkins St/Old Ranch Rd 12
79 ft
2. Take the 1st left onto E Hopkins St/Old Ranch Rd 12
1.3 mi
3. Continue onto TX-80 S
400 ft
4. Turn right onto Bugg Ln
256 ft
5. Turn left to stay on Bugg Ln
Destination will be on the right
115 ft
Suite 200, 900 Bugg Lane78666, , San Marcos, Texas

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:


Mark Dalpiaz wrote on 26.08.2019 and gave a rating 2 of 5:

Your phone system stinks! Half the time when I attempt to call I get a garbled message I cannot understand. The other half of the time I get the phone answering system which not will accept the employee name I enter either by touch entry or voice. When I enter * as instructed all I get is the same recorded message selections. This is not what my tax dollar is paying for. From the looks of the other reviews, your office has a management problem. Maybe I should call your main office in DC or speak to my Congressman? The only reason I am giving this office 2 stars is because when I went in person I was treated promptly and professionally. Too bad your phone system ruined the rating.

Jo Landers wrote on 17.04.2018 and gave a rating 5 of 5:

Had gone to another SSA office and got information but was treated as if we were trying to commit fraud.
Went to the San Marcos office and were treated with respect and "how can we help you attitude." The application was filled out and we felt so grateful. They were busy so we had to wait to be help but the wait was well worth. Thank you Debra.

Joseph Holmes wrote on 09.04.2018 and gave a rating 4 of 5:

I have a Civil Case in the Court of Appeals in Phoenix, Arizona. I have to have access to the Records on file with Social Security in Phoenix, Arizona but, your telephone number has me on hold for nearly an hour so far and I have not been able to talk to anyone and under the new rules I cannot call the Social Security Office in Phoenix. Unless I can reach an Agent of Social Security in Phoenix, today your current system is denying me access to the Courts in violation of my 6th Amendment Rights.

Mark Davies wrote on 05.02.2018 and gave a rating 1 of 5:

There is no way to talk to anyone at the local office unless you know their extension. And the hold time for the national office is 45 minutes or longer. Poor service!!

Leslie Stites wrote on 11.08.2017 and gave a rating 4 of 5:

I would appreciate if I could find out the status of my application...I was told I would know the answer within 30 days....and it is around 30 days since I applied with Ms. Perry for spousal benefits. I sent the form she requested weeks ago..and now I am waiting to hear back...Thank you

Leslie Stites

John Kroeger wrote on 26.01.2017 and gave a rating 1 of 5:

I have been trying to get my Medicare card since August of 2016. It is now January 26, 2017. Peggy Perry and I talked about this in December 2016. We talked again over a week ago. I STILL DO NOT HAVE MY MEDICARE CARD. What on earth does it take!!
John S Kroeger
512-785-7435
Buda, Tx

Patricia E. Cole wrote on 13.05.2014 and gave a rating 5 of 5:

My social security check of 540.00 was not deposited in my Southside Bank Account. Please advise,
Patricia E. Cole (Patty Cole)
903 215 0298

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