Social Security Office in Tyler, TX

You can reach Social Security Office in Tyler, Texas at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


5509donnybrook Ave
75703, Tyler, Texas

Phone: Local Number : 1-877-319-5707 National Toll-Free : 1-800-772-1213 TTY: 1-903-509-3814
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: From S. Loop 323 & Broadway (us69), Go S. On Broadway Approx 1 1/2 Mi To 3rd Signal (rieck Road). Go East On Rieck, Then South On Donnybrook. Office Is 1 Block East Of Broadway, Behind Best Buy.
N Broadway Ave4.7 mi - 9 mins
Tyler, TX, USA
4.7 mi - 9 mins
1. Head south on N Broadway Ave toward E Erwin St
4.3 mi
2. Turn left onto E Rieck Rd
0.3 mi
3. Turn right onto Donnybrook Ave
Destination will be on the right
482 ft
5509donnybrook Ave75703, , Tyler, Texas

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:

john wills wrote on 19.06.2019 and gave a rating 4 of 5:

I need a paper copy showing how much I get from you each month. I lost my copy.

Joyce Marie Moore Hathcock wrote on 29.10.2018 and gave a rating 1 of 5:

I have been working 20 minutes trying to get in touch with the Tyler office. I want to make an appointment to TALK TO A REAL PERSON!! I have questions I would like to get answers to. I do not want to talk to someone on the phone, get on the write a letter or do it on a computer. Also it would be nice if you had some NICE people to talk to...the ladies down front are as far as we can get and some ...not all don't know beans. I was in that office a few months back to try to talk to someone. I was told very nastily that i couldn't go in there. When i said "if you say so" and was told to go back to the seats and start over because she would not have anything to do with me. GOVERNMENT STINKS!!!

Bill Minson wrote on 10.07.2018 and gave a rating 4 of 5:

I was on hold to talk to a Soc. Sec. representative for 17 minutes, then was told by a recording that I needed to call again later! IS that the kind of service my taxes are paying for?!!! I worked for the State of Texas for 30+ years and NEVER gave the public such SORRY SERVICE!

Neil Adelman wrote on 03.03.2017 and gave a rating 4 of 5:

WE ar enot able to reach your office via any phone number we are given. This is very discouraging.
I am not able to make our appointment today , Christus scheduling has put me on their MD schedule fro today.
I would like to re schedule with Mr Joshua Hooper for another Friday pm appoint, as late as possible, please. Neil Adelman MD 903-520-0335

tuesdee knight wrote on 08.12.2016 and gave a rating 4 of 5:

I have been on ''hold'' for 1hour and 38 minutes waiting to talk to a human being!!! just to ask a question . I need help can't sit and hold the phone that long the recording said it would be a hour and 58 min.wait please help !!!!

Becky F. Martin wrote on 28.12.2015 and gave a rating 4 of 5:

How can I find out my confirmation number ? To find out about DIS-ABILITY STATUS ?

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