Social Security Office in Portage, WI

You can reach Social Security Office in Portage, Wisconsin at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Suite 100, 2875 Village Rd
53901, Portage, Wisconsin

Phone: Local Number : 1-888-875-1681 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Exit Interstate 39 At Exit 92. Proceed South On Highway 51 For Approximately 1/4 Mile. Turn Right On Northridge Rd. Proceed 1 Block To Village Rd. Turn Left On Village Rd. Office Is On Your Left.
De Witt St and New Pinery Rd2.5 mi - 6 mins
Portage, WI, USA
2.5 mi - 6 mins
1. Head east on W Cook St toward W Wisconsin St
351 ft
2. Slight right onto W Wisconsin St
0.2 mi
3. Turn left onto De Witt St
0.8 mi
4. Continue onto New Pinery Rd
1.1 mi
5. Turn left onto Henry Dr
0.1 mi
6. Take the 2nd right onto Village Rd
Destination will be on the right
0.2 mi
Suite 100, 2875 Village Rd53901, , Portage, Wisconsin

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Reviews, complaints and questions

Overall rating of this office:

Donna Byrne wrote on 10.05.2018 and gave a rating 1 of 5:

It is 10:00 in the morning and I am now in my 4th phone call to the Portage office, "please continue to hold for the next representative" is what I am getting, so far I have been placed on hold for a total of 25 minutes and then been disconnected with more to come! no excuse for this especially since SS deals with seniors !! Most seniors (like myself) cannot afford the gas it takes to go to the office !! Damn shame !!

Donna Schuette wrote on 08.03.2018 and gave a rating 1 of 5:

Called to schedule appt. Callback arrived on time but machine on your end not working. Second callback 10 min later still not working. Instructed me to call again. Placed call 45 minutes before office called. Still holding at 4:10 but no one from office answered to see what needed or tell me office closed. All I needed was to set up appointment. Very unprofessional. Hope all Seniors treated this way

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