Social Security Office in Mobile, AL

You can reach Social Security Office in Mobile, Alabama at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Suite 100, 550 Government St
36602, Mobile, Alabama

Phone: Local Number : 1-866-593-1922 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Office Is Located At 550 Government St. Take I65s To I10e Exit Water St, Merge To Left Turn Lane, Take Left Onto Government St. The Office Is Located On The Right, Just West Of Barton Academy (mobile County School Board).
Springhill Ave and Spring Hill Ave9.6 mi - 20 mins
USA, Mobile, AL, USA
9.6 mi - 20 mins
1. Head southeast on USA S Dr toward Mitchell Center Dr
0.5 mi
2. Turn left onto N University Blvd
1.3 mi
3. Turn right onto Zeigler Blvd
1.1 mi
4. Continue onto Springhill Ave
6.1 mi
5. Turn right onto N Broad St
0.3 mi
6. Turn left onto Government St
Destination will be on the left
0.3 mi
Suite 100, 550 Government St36602, , Mobile, Alabama

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:

Anthony Boykin wrote on 09.08.2017 and gave a rating 4 of 5:

My name is Anthony Boykin and on August 8, 2017, at approximately 2:15 pm, I had the pleasure of speaking with Glenda via telephone in ref to my son Ephraim Boykin. I would like to say that she was very knowledgeable and patient. She gave me very thorough instructions and listened when I had questions. She was very helpful and put in extra time and effort to help me to resolve my problem. She was very courteous and she made a stressful situation better because of her professionalism. I felt comfortable and relaxed with her. I know that many people write or call in to complain but I wanted to make sure that you know that employees like Glenda are appreciated. I know that it can be difficult when you work with the public but she spoke to me like I was important and for that I am appreciative.

Jason Shula wrote on 19.08.2015 and gave a rating 4 of 5:

I was receiving Social Security benefits before I went to prison and they was stopped. I was released on May 15, 2015 and reapplied a week later. My case worker is Mr. Hightower. Mr. Hightower told me that I will be receiving a check on July 4, 2015. Went back to the Social Security Office several times, after long waits in line, and Mr. Hightower and he was either out on vacation or sick. After finally catching up with him he had no answers. Tolld him I called the main office, and said they have no information submitted for Jason Shula. I am getting very frustrated and practically homeless. Two weeks ago Mr. Hightower said he would submit me for emergency funds and as of yet no funds. Went back by Mr. Hightower's office again today and he is on vacation again. Please help!

Isaac Reyes wrote on 02.12.2014 and gave a rating 3 of 5:

I called this office twice.The first time was 11-6-2014, and the second time was 11-28-2014, both times a man answered and without any information from me other than telling him I had a Favorable decision letter. These men told me that I had to just wait for an award letter. Without any information from me.This is rude and unprofessional. Oh both times it was at 9:00 A.M and 1:00P.M. Please explain.

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