Social Security Office in Honolulu, HI

You can reach Social Security Office in Honolulu, Hawaii at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Rm 1-114 Fed Bldg, 300 Ala Moana Blvd
96850, Honolulu, Hawaii

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Corner Of Punchbowl And Ala Moana In The Prince Kuhio Federal Bldg Visitors To The Building Are Required To Show A Government Issued Photo Id; If They Do Not Have One, They Will Be Barred By Security From The Building. Onsite Parking, Including Spaces For Persons With Disabilities , Not Available At This Location. Metered Parking Is Available Along Pun Chbowl. Passengers Can Also Be Dropped Off Along The Federal Building O N Punchbowl Street.
Richards St0.8 mi - 3 mins
Honolulu, HI, USA
0.8 mi - 3 mins
1. Head northwest toward Richards St
489 ft
2. Turn left onto Richards St
0.3 mi
3. Continue onto Halekauwila St
0.1 mi
4. Turn right onto Punchbowl St
0.2 mi
5. Turn right onto Ala Moana Blvd
Destination will be on the right
0.1 mi
Rm 1-114 Fed Bldg, 300 Ala Moana Blvd96850, , Honolulu, Hawaii

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Reviews, complaints and questions

Overall rating of this office:

Makiko Cummings wrote on 04.03.2020 and gave a rating 4 of 5:

I am a Japan National with Alien Card resided at 845 Kealahou Street, Honolulu until 8/9/19, then moved to Japan for ministry. I wrote to SSA for W-2 to be sent to new residence in Japan but have not received yet. Please tell me when/where the form was sent.

Diane Awakuni wrote on 03.07.2018 and gave a rating 5 of 5:

Where do I send my W-4V form. I want you to withhold taxes from my SS benefits before sending me the check. Thank you

Lawrence Date wrote on 19.01.2017 and gave a rating 4 of 5:

I will be 65 on April 12 this year. I've been told I need to apply for Medicare Part B at age 65 but I need to have paid 10 years into medicare. I'm not sure if I have 10 years paying into medicare. Do I have enough years and if I so, how can I make an appointment at 300 Ala Moana Blvd?

Douglas Warren Jackson wrote on 12.06.2016 and gave a rating 4 of 5:

Aloha, I am currently unemployed but trying to return to work now. My problem? My resume was saved to my ex-wife's PC when we were still married. The relationship "after" divorce is not going well. I need to re-write my resume to return to work. To get this done I need the histoy of my past positions. I am sure that I go through you, but was is the fee for the information?

Mahalo, Doug Jackson

william dickie wrote on 15.11.2015 and gave a rating 4 of 5:

I'm 65 but still working. ..someone told I need to apply for social Security now. Can you tell me what what's up. Mahalo

Jenny wrote on 01.10.2015 and gave a rating 4 of 5:

While in Hawaii the week Aug 31st to Sept 4th, I went in the SSA at the Hawaii Federal Building to request a replacement of my lost SS card. I presented all the needed documents and was told my card will be sent to me. It's been 3 weeks and still nothing. There is things I need to do that urgently need my SS card. Your website says its looks 10 business days. So where is it?

yumiko Laney wrote on 10.09.2014 and gave a rating 3 of 5:

I need to show my birth certificate or passport for proof of US citizenship. Can I just go to our local social security office either at Kapolei or Honolulu during their office hours to show them my documents rather than mailing the originals?

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