Social Security Office in Mason City, IA

You can reach Social Security Office in Mason City, Iowa at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


625 Village Grn Dr Sw
50401, Mason City, Iowa

Phone: Local Number : 1-866-365-6708 National Toll-Free : 1-800-772-1213 TTY: 1-641-424-0561
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Located South Off Of Hwy 122 On Village Green Dr Sw. The Office Is A Brown Brick Building Directly East Of Menard's Parking Lot.
4th St SW3.3 mi - 9 mins
Mason City, IA 50401, USA
3.3 mi - 9 mins
1. Head south on N Federal Ave toward 1st St NW
318 ft
2. Turn right onto 1st St NW
0.4 mi
3. Turn left onto N Monroe Ave
0.4 mi
4. Turn right onto 5th St SW
0.2 mi
5. Continue onto 4th St SW
1.5 mi
6. Turn left onto S Taft Ave
0.4 mi
7. Take the 2nd right onto 9th St SW
0.3 mi
8. Take the 1st right onto Village Green Dr
Destination will be on the right
0.2 mi
625 Village Grn Dr Sw50401, , Mason City, Iowa

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Reviews, complaints and questions

Overall rating of this office:

Rachel M Garcia wrote on 03.02.2020 and gave a rating 4 of 5:

I keep getting disconnected.This is terrible. All I want is info

Jane Etnier wrote on 15.01.2019 and gave a rating 4 of 5:

really? when do you ever answer the phone?

Amy Jensen wrote on 26.04.2016 and gave a rating 4 of 5:

I was wondering how I go about filing for disability. I thought I applied a while back online but not sure if the right website. I have been getting text messages to call all these numbers so I assume it wasn't a authorized disability claim I signed up for. I have been doctoring since in my twenties and am now 44.

Wanda McLaughlin wrote on 29.06.2015 and gave a rating 4 of 5:

I have currently been on hold for the Mason City office for 41 Minutes.. All I want to do is cancel my 6-30-15 appt.. Absolutely ridiculous!

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