Social Security Office in Ottumwa, IA

You can reach Social Security Office in Ottumwa, Iowa at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Suite A, 2429 Northgate St
52501, Ottumwa, Iowa

Phone: Local Number : 1-866-964-7394 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Office Is Located Off Of Bus Hwy 63 North On Northgate Street Just South Of Mcdonalds. From Hwy 34 West Turn Onto Bus Hwy 63 Make A Left Onto N Court St Then Left Onto Northgate. From Hwy 63 South Or Hwy 34 East Merge Onto Bus Hwy 63 Via The Roundabout, Make A Left Onto Bus Hwy 63 Then Right Onto N Court Then Left Onto Northgate. From Hwy 63 North Take Exit 40 Turn Right Onto Bus Hwy 63 At The Intersection Of N Court & Bus Hwy 63, Make A Right Onto Northgate.
IA-149 N/US-63 BUS N2.8 mi - 7 mins
Ottumwa, IA 52501, USA
2.8 mi - 7 mins
1. Head northwest on 2nd St E toward N Green St
0.3 mi
2. Turn right onto N Washington St
476 ft
3. Take the 2nd left onto 4th St W
0.2 mi
4. Take the 2nd right onto N Wapello St
322 ft
5. Continue onto IA-149 N/US-63 BUS N/5th St W
Continue to follow IA-149 N/US-63 BUS N
2.1 mi
6. Turn left toward Northgate St
115 ft
7. Turn right onto Northgate St
Destination will be on the left
207 ft
Suite A, 2429 Northgate St52501, , Ottumwa, Iowa

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Reviews, complaints and questions

Overall rating of this office:

Jenny Lawrence wrote on 01.10.2019 and gave a rating 4 of 5:

I called the phone # listed, was on hold for 15 minutes, was sent to a voicemail, and it said it was not in service, I called the national ph# and it said a 1 hour wait time,,,,,how can anyone contact you even to make an appointment to talk to you? The online process didn't work either, kept getting a "conflicting info we cant proceed" message,,,,,,,,

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