Social Security Office in Malden, MA

You can reach Social Security Office in Malden, Massachusetts at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


192 Commercial St
02148, Malden, Massachusetts

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Office Is Located In The Plaza With Ace Hardware, The Asian Market (super 88), Brookline Bank And Dunkin Donuts. Visitor Parking Is Available.
Charles St0.8 mi - 3 mins
Malden, MA, USA
0.8 mi - 3 mins
1. Head east on Centre St toward Ferry St
256 ft
2. Turn right onto Ferry St
344 ft
3. Turn right onto Eastern Ave
0.2 mi
4. Turn right onto Main St
315 ft
5. Turn left onto Charles St
0.4 mi
6. Take the 3rd left onto Commercial St
Destination will be on the left
0.1 mi
192 Commercial St02148, , Malden, Massachusetts

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Reviews, complaints and questions

Overall rating of this office:

HELEN L FRENCH wrote on 30.11.2020 and gave a rating 4 of 5:

A representative was suppose to set up an appointment over the phone to review my benefits. This has not happened. I want to now if i am entitled to any of my ex-husband's deceased benefits plus i have told you twice i am receiving a state pension and you have not adjusted my benefit amount. i can be reached at 781-223-8814. Helen French

Michael Caputo wrote on 30.08.2020 and gave a rating 4 of 5:

how do I set up a time to talk with someone on my social security plan and time line and amount would get at my age now 63yoa

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