Social Security Office in Douglas, AZ

You can reach Social Security Office in Douglas, Arizona at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.


600 E 15th St
85607, Douglas, Arizona

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Take Highway 80 W Into Douglas. Go South Onto "g" Avenue. Turn Left On 14th Street, Which Is The Second Stop Sign By Dairy Queen. At The Next Four-way Stop Sign Turn Left On "f" Avenue. Then Turn Right On 15th St. The Office Is On The Corner Of "f" Avenue And 15th Street. The Entrance Is On The East Side Of The White Building
A Ave and E 15th St1.3 km - 2 mins
Douglas, AZ, USA
1.3 km - 2 mins
1. Head west on E 10th St toward A Ave
21 m
2. Take the 1st right onto A Ave
0.6 km
3. Turn left onto E 15th St
Destination will be on the right
0.7 km
600 E 15th St85607, , Douglas, Arizona

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Reviews, complaints and questions

Overall rating of this office:

Katherine Lindsay wrote on 21.10.2021 and gave a rating 1 of 5:

I am in Asheboro, NC. I have been trying to get a replacement card for my son, but it is not something that can be done online. I have to call and make an appointment. I can not even do that because no one will answer the phone. This is beyond ridiculous.

Robert R Nichols wrote on 03.06.2021 and gave a rating 2 of 5:

I understand that the last year has been uncharted water as it relates to the Pandemic and the safety of all human beings, not just US citizens.
However, since all branches of local government are accessible in person, I don't understand why this office is not available by appointment. The Post Office, DOT, City Building, Department of Health, Court House, Banks, Food Establishments, Gas Stations are all open. I realize that this decision was not made locally, but someone should bring to the attention of whoever is in charge, that it is time to open up. Thank you for reading this. Robert Nichols.

John D Griffin wrote on 14.04.2019 and gave a rating 4 of 5:

I need to get an EIN number for tax purposes. I was told I could get that from your office. Appreciate any information. Thank you John

Brandy kelly wrote on 06.03.2019 and gave a rating 5 of 5:

I bthink they were & continue to be very HELPFUL, HUMAN, & EMPATHETIC! Forced to moved 34 hours away & they are still MY SSA office.
IMPORTANT QUESTION! PLEASE SOMEONE ANSWER IF KNOWS...for this office, does anyone know the or any
please would be doing your good deed for sure! I have had an EXCEPTIONALLY difficult time with oh everything & I can take on a lot, but external help for simple matters like this are so hard for me to obtain, for some reason.

Edna M Shively wrote on 11.01.2019 and gave a rating 4 of 5:

Drove 100 mile round trip to update my Information and address,After 6 months still never received any mail from them.Called and a lady from Orgen with Social Security answered phone,Told her my problem she checked my records and informed me all info was not correct,The lady took time to correct all info and update my info. Social Security in Douglas AZ does not even answer the Phone,They need to be checked by higher ups.

Edna M Shively wrote on 11.12.2018 and gave a rating 4 of 5:

This office will never answer the phone,I have to drive 100 mile round trip to office and then sit and wait 1-2 hours. I have did this 2 times in 2018 for change of address and it does not get done. They have Flaged my SSN from going on line to open my account. Who can I contact for Help

Eric Binger wrote on 07.08.2018 and gave a rating 1 of 5:

I received a letter from SSA in Douglas and a phone call reminder of my appointment. I called the Douglas office and was placed on hold 2 hours and eventually hung up because it was past their closing time. Does anybody actually answer a call there?

Tim Toms wrote on 03.04.2018 and gave a rating 4 of 5:

How do I make an appointment? Called the number and told me I had a 90 minute wait....crap on that...what is your local number.

Barbara Silva wrote on 17.01.2016 and gave a rating 1 of 5:

This office does not keep the customer informed on what is happening to the claims that have been submitted. Causing the customer to call the Douglas Office for answers for which not being given any.

Barbara Silva wrote on 10.11.2014 and gave a rating 3 of 5:

Your site does not tell me how to make an appointment so that I may speak with someone. Can you help me there?

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