Social Security Office Locations

So I went in to just drop paperwork off and no reason to stay and wait.
the security officer said, "I need to sign in." I replied, "Where is the drop box?" He then laughed at me and said, "they haven't had a drop box in decades." I replied, "why not the other offices have them." He said, "they haven't had them in decades." I then replied, "yes they have, I dropped off paperwork in Rockford, Illinois for my cousin last year, I have dropped off paperwork in Tulsa, Ok. for my mother last year and that drop box is still there. I have dropped off paperwork in Florida for my mother last year and that drop box is still there. I have drop off paperwork in St. Louis, for my mom this year and its still there." He then began to argue with me, "no social security office has had a drop box in decades." So I replied to him, "No this office is obviously under a rock and that He lived under a rock too." I had a cousin in the office there waiting to be seen, so when I left He accused me of doing drugs. I have never done drugs, or smoked and I don't drink, nor does he have the right to accuse someone of things that are untrue. This is the worst office I have ever had to deal with and I have been where you have to wait all day to get seen even if you show up before the office opens. I would rather go to a office like that then to deal with unprofessional people in this office.

another day I go into this office and I'm having a conversation with a lady in the waiting area and the security guy sees his way into our conversation. she disagrees with him but politely responds and answers him she gets thrown out because he said she's talking back to him when this conversation started with 2 parties. Then he told everyone after, "she needed to lay off the drugs." She did not act like anyone on drugs that I was talking to nor did he give her a piss test or blood test to accurately make that statement. That's very unprofessional

so I go to this office to update my daughters stuff and when I speak to the gentleman that normally runs the front window, never changed anything
that I came in for. So I had to go again and luckily a lady was working and she made the change and it went through awesome. I asked her out loud "if the other guy worked here?" and she replied, "was he behind the counter?" and I said, "yes" then she said, "yes he works here" then I made the comment, "why didn't he make the change when I came in here 3 weeks ago." what she didn't know was and why I said it loud was the guy I'm referring to was seeing people at the other window. interesting why work at a job and not do your job....