Social Security Office in Mount Prospect, IL

You can reach Social Security Office in Mount Prospect, Illinois at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


705 North Wheeling Rd
60056, Mount Prospect, Illinois

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Office Is Located On The Southeast Corner Of Kensington And Wheeling Roads. The Office Is One Block East Of The Southeast Corner Of The Randhurst Shopping Center.
N Main St and E Kensington Rd1.6 mi - 4 mins
Mount Prospect, IL, USA
1.6 mi - 4 mins
1. Head east on W Central Rd toward N Main St
151 ft
2. Take the 1st left onto N Main St
1.0 mi
3. Turn right onto E Kensington Rd
0.5 mi
4. Turn right onto N Wheeling Rd
Destination will be on the left
223 ft
705 North Wheeling Rd60056, , Mount Prospect, Illinois

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:

Syed A. and Farrukh s. Jafer wrote on 29.10.2020 and gave a rating 4 of 5:

Request an appointment for a new Duplicate
S.S number at Mt. Prospect, Illinois office,
Doctors office wants it. we both have misplaced it.

Richard Benkin wrote on 07.01.2019 and gave a rating 1 of 5:

After a long recorded message with unneeded information, then a request for information; the recorded person told me to call back later and hung up. How about keeping us on the line or telling us first that we have to call back. or just let us wait our turn!

J Spaletto wrote on 29.08.2018 and gave a rating 1 of 5:

After a 2 hour wait, I gave my change of deduction form to the man at the reception desk. He said he would take care of it. It was like dropping it a well. 2 1/2 months later my deduction change has not been made!I had to either mail the form or take it to a social office. Two bad options.

Diane Geiser wrote on 21.07.2017 and gave a rating 4 of 5:

I would like to make appointment to review social security benefits

Liz Stucker wrote on 18.07.2017 and gave a rating 4 of 5:

I was trying to resolve a concern and the person with whom I met with was NOT professional or knowledgeable. I asked to speak to a manager over 6 times without success.She supposedly submitted my name to speak with a knowledgeable person. Been here over 4 hours.

CAROL SELLIG wrote on 21.11.2016 and gave a rating 4 of 5:


maria gavas wrote on 04.04.2016 and gave a rating 4 of 5:

I need to talk to a person at this office about a Social Security problem I tried calling but a can't get a person, I would like to make an apt. on Wednesday at the Mt. Prospect office. Please respond!

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