Social Security Office in Springfield, IL

You can reach Social Security Office in Springfield, Illinois at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


3112 Constitution Dr
62704, Springfield, Illinois

Phone: Local Number : 1-877-279-9504 National Toll-Free : 1-800-772-1213 TTY: 1-217-862-6681
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Teleclaims Only As Office Is Moving And Offloading Claims During Move. Office Is Located On The West Side Of Springfield- To Get To Office Take Veterans Pkwy To Monroe Street East. Effective 6/25/12, Office Is Moving To 3112 Constitution Drive, Behind Target Store In Parkway Point, Mall (west Side Of Springfield). From Veterans Pkwy, Exit Lindbergh Goin G West, Turn Left On Freedom (1st Light), Right On Constitution. Internet/800#services Only On Day Of Move 6/22/12.
W Lawrence Ave3.9 mi - 9 mins
Springfield, IL, USA
3.9 mi - 9 mins
1. Head west on E Myrtle St toward S 4th St
308 ft
2. Turn right onto S 4th St
0.4 mi
3. Turn left onto S Grand Ave E
0.6 mi
4. Turn right onto S Walnut St
0.5 mi
5. Turn left onto W Lawrence Ave
1.7 mi
6. Turn left onto W Monroe St
Destination will be on the right
0.7 mi
3112 Constitution Dr62704, , Springfield, Illinois

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Reviews, complaints and questions

Overall rating of this office:

Faye Hoenes wrote on 01.09.2015 and gave a rating 4 of 5:

I understood that the office has moved to the SW/SE side of Springfield.

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