Social Security Office in New York, NY

You can reach Social Security Office in New York, New York at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

4th Floor, 123 William St
10038, New York, New York

Phone: National Toll-Free: 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Except Federal Holidays
Directions: THE OFFICE IS LOCATED ON WILLIAM STREET BETWEEN FULTON AND JOHN. WE ARE NEAR THE 2,3,4,5,A,C,R AND Z SUBWAY LINES AS WELL AS THE PATH TRAINS. WE ARE CO-LOCATED WITH THE MANHATTAN CARD CENTER 00Z, 866-657-3406
Routes:
Park Row, Broadway and John St0.5 mi - 5 mins
New York, NY, USA
0.5 mi - 5 mins
1. Head southeast on Steve Flanders Square toward Centre St
Restricted usage road
197 ft
2. Turn right onto Park Row
0.1 mi
3. Keep right to stay on Park Row
148 ft
4. Turn left onto Broadway
0.1 mi
5. Turn left onto John St
0.2 mi
6. Turn left onto William St
Destination will be on the left
233 ft
4th Floor, 123 William St10038, , New York, New York

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Reviews, complaints and questions

Overall rating of this office:


James Finch wrote on 23.04.2019 and gave a rating 4 of 5:

You list 32 Mercer as an office but it has been closed for quite a period of time, which I unfortunately found out having spent 45 minutes trying to get there. You should update your website. I then spent $16 dollars for a cab ride to your 650 East 12th office to find out after a 30 minute wait that you only process replacement social security cards at your William Street office. This lack and inaccurate information on your website is really sad!

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