Social Security Office in Plattsburgh, NY

You can reach Social Security Office in Plattsburgh, New York at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

Suite 230, 14 Durkee St
12901, Plattsburgh, New York

Phone: Local Number : 1-866-296-8271 National Toll-Free : 1-800-772-1213 TTY: 1-518-561-2265
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Exit 37 From I-87, Turn Right On Rt 3, Continue 1 Mile And Bear Rt On Broad Street. Travel Thru Five Traffic Lights And Turn Left Onto Durkee Street. Building Is On The Corner Of Durkee And Broad On The Rt.
Routes:
City Hall Pl and Durkee St0.3 mi - 2 mins
Plattsburgh, NY, USA
0.3 mi - 2 mins
1. Head east on Cornelia St toward Miller St
292 ft
2. Take the 1st right onto Miller St
144 ft
3. Turn right onto City Hall Pl
0.1 mi
4. Continue onto Durkee St
Destination will be on the left
0.1 mi
Suite 230, 14 Durkee St12901, , Plattsburgh, New York

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:


Darlene Hooper wrote on 22.05.2019 and gave a rating 1 of 5:

I have been trying to contact your office for several days, calling at different times of the day, with no luck. The phone rings and rings and goes to a busy signal repeatedly. You have listed (518) 561-2265 as a means of contacting someone at this office, but it is inaccurate or someone is not doing his/her job. The 866 number provides no help either, as there is no way to speak to someone without knowing an employee’s name or extension. This is unacceptable for such an important government service! ☹️

Joseph M. Strack Jr. wrote on 30.07.2018 and gave a rating 4 of 5:

No phone contact without knowing an extension or persons name to contact.

Rae Heim wrote on 30.01.2018 and gave a rating 4 of 5:

No one answers the phone, why is that? I have called since 01/06/18 and no one answers.

Rae Heim wrote on 04.01.2018 and gave a rating 4 of 5:

I found out I only received from Ed’s monthly (R15 Bene/Acct Hidr Dceased Edward Heim 00000006510010076) $1.116.00 once on 10/10/17 this was direct deposit to NBT. I have received nothing since then. Help, “Now I Got Nothing”!
For that matter, I cannot use Medicare or their prescription drug plan in Mexico. That would add, if I received a check, $140.00 more per month!

vfl wrote on 07.12.2017 and gave a rating 4 of 5:

Unable to get someone on the phone. Not everyone can go to the office to speak to someone when they work the same hours. Would please like someone to contact me.

lorraine girgenti wrote on 09.06.2017 and gave a rating 4 of 5:

could you please let me know what your fax number is so I can send you some information about a change in my income. thank you phone 518 2931030. I am currently collecting disability.

stu wrote on 15.08.2016 and gave a rating 1 of 5:

cant call anybody no one answers the phone should be able to call within working hours and get a real person to answer

Jackie wrote on 11.08.2016 and gave a rating 4 of 5:

No one seems to answer the phones when you call.

lorraine girgenti wrote on 03.05.2016 and gave a rating 4 of 5:

not answering phone

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