Social Security Office in Utica, NY

You can reach Social Security Office in Utica, New York at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

Federal Building, 10 Broad Street
13501, Utica, New York

Phone: Local Number : 1-877-405-6750 National Toll-Free : 1-800-772-1213 TTY: 1-315-738-1636
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: The Social Security Office Is Located In The Federal Building At The Corner Of John St. And Broad Street. Free Parking With Handicapped Spaces Available In Federal Building Lot Off Of John St - Additional Free Parking Available Kitty Corner To Federal Building At Corner Of Broad And John Streets
Routes:
Genesee St0.5 mi - 3 mins
Utica, NY, USA
0.5 mi - 3 mins
1. Head southeast on Washington Ln toward Genesee St
66 ft
2. Take the 1st left onto Genesee St
0.2 mi
3. Turn right onto Oriskany St E
0.1 mi
4. Take the 1st left onto John St
0.1 mi
5. Turn left onto Broad St
Destination will be on the left
272 ft
Federal Building, 10 Broad Street13501, , Utica, New York

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:


Lorraine M Chapman wrote on 05.02.2020 and gave a rating 4 of 5:

The most inept dept., in the government. The VA can't even compete. Speak to several people, no one tells you the same story. Leave messages are told you will get a call back in 24 hrs., NO CALL! Are told "I promise I will get back to you tomorrow" NEVER HAPPENED! was told (this is one is rich) "YOU NEED TO GO DOWN TO THE UDICA OFFICE AND TELL THEM TO HAND INPUT THE CHECK (S) THEY OWE YOU"

Cynthia Guiliano wrote on 01.12.2018 and gave a rating 4 of 5:

I have been trying to call and not able to get through. I need a letter stating what the award for the year 2018 Social Security monthly award statement is for my bank and I need it by as soon as possible. Can someone help me so I can supply it to my bank thank you Cindy

PM wrote on 11.07.2017 and gave a rating 4 of 5:

no one answers the phone number 315-738-1636

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