Social Security Office in Manassas, VA

You can reach Social Security Office in Manassas, Virginia at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

9500 Center Street
20110, Manassas, Virginia

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: East-take I66 West To Exit 53a Rt 28 South, Take Rt 28 South 8.2 Miles, The Office Is On The Right A Red Brick One Story Building. North-take Rt 28 South Past I66 Exit, Follow Rt 28 South 8.2 Miles, The Office Is On The Right A Red Brick One Story Building. West-take I66 East To Exit 44 The Pr Wm County/234 Bypasss. Drive 5.3 Miles Take Va Rt 28 North Towards Manassas. Drive 2.5 Miles The The Office Is On The Left In A Red Brick One Story Building. South-take Rt 28 N 2.2 Miles Past The Pr Wm County/234 Bypass. The Office Is On The Left In A Red Brick One Story Building.
Routes:
VA-28 S0.4 mi - 2 mins
Manassas, VA, USA
0.4 mi - 2 mins
1. Head north on Grant Ave toward Church St
138 ft
2. Turn left onto VA-28 S/Church St
Continue to follow VA-28 S
Destination will be on the right
0.4 mi
9500 Center Street20110, , Manassas, Virginia

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:


Manassas Office Lost Original Document wrote on 22.04.2019 and gave a rating 1 of 5:

Spent 2 hours on hold. It doesn't hold your place in the que either. After 15 minutes it tells you to call back.

They lost a passport card that was sent in.

Would give zero stars.

Jean Louis wrote on 15.11.2017 and gave a rating 5 of 5:

It took me almost three hours to be seen. But it was well worth it, thanks to Miss Phillips patience, professionalism and expertise. She took the time to explain everything to me and my wife. We felt very comfortable and was at ease during the entire process.
Keep up the excellent work!

DEBRA BENEDETTO MCGRATH wrote on 17.02.2015 and gave a rating 3 of 5:

WORST POSSIBLE CUSTOMER SERVICE MANASSAS VA BY MY SO-CALLED CASEWORKER And OFFICE MANAGER THAT OVERSEES SSA EMPLOYEES. OFFICE MANAGER REFUSES TO RESOND TO MY LETTERS REQUESTINGCWHY HASNT CADEWORKER ENTERED HAND DELIVERED REQUESTED VERIFICATIONS I GAVE HIM AT MY SON AND MY APPOINTMENT IN JUNE 2013 THAT WILL RELEASE TWO CHILD BENEFITS CHECKS OVER $2,500 STILL PENDING AS OF FEB, 16, 2015 ..,,OR WHY DID HASN'T MGR RESPOBDED TO CALL CENTER EMAIL TO CALL ME OR MY MESSAGES LEFT ON MANASSAS OFFICE LINE TO UPDATE ME AS TO WHAT I NEED TO DO TO GET VERIFICATION ENTERED INTO COMPUTER- --i can type im sure beteeen my bladder disease issues back issues and now car accident brain injury issues i can type them into computer faster than this government psid emplo. YES MY CASEWORKER WHO CANT ENTER ALL INFO TO RELEASE CHECKS OR START UP CHILD BENEFITS MONTHLY ALLOWANCE AS HE SMIRKED OROMISING MY SON HE WILL BE ABLE TO BUY A NEW PAIR OF SHOES AND CLOTHES THST FIT HIM NEXT MONTH WHEN CHECKS START DEPOSIT INTO BANK....BUT CASEWORKER CAN BLOCK OUT HIS NAME AND ENT I ATTENDED APPT BUT NOT MY SON!!! HE WAS NASTY RUDE I FELT EMBARRASSED AND REASON BEING THIS EMP DISLIKED MY SON!! IT ALL SHOWS IN HIS ACTIONS I HAVE BEEN UNABLE TO FIND ANYONE WITHIN SSA TO RESOLVE MY ISSUE IM TOLD TO WAIT WAIT WAIT!! TRIED TO COMPLAIN OIG CAN'T. ..DONT HAVE ANY NAME ...BLOCKED OUT UNABLE BY ANYONE TO GIVE IT TO ME!!! I CAN'T EVEN GET A APPT I JUST HAVE TO GO THERE AND WAIT SOME MORE KINDA DIFFICULT WHEN BEDRIDDEN MOST DAYS....IDEAS ANYONE

sue wrote on 31.10.2014 and gave a rating 3 of 5:

I am working with Randy in the Lewiston SS office. I went in two weeks ago today, made an appointment for him to call me on October 15 - he forgot. I called him on Oct 16 & made arrangements for him to call again on the 20th. We finally connected and he said he had to call one other person and that would take approx. 2 days. Today is the 31st of Oct, I called, got Randy and was very calm and just want information. He became Xtrmely defensive and said that I called him a liar (I did not). I asked to speak to his supervisor as he was becoming emotional and I felt, unable to continue with the call. He put the phone down to talk to his supervisor and came back and said "hello" and then hung up on me. I assume he hung up because there has been no effort to call me back (it was over an hour ago). Suggestion....when you are going to talk to a supervisor about a client put the phone on hold so that the client cannot hear you. Yes Randy.....I am now calling you a liar for jumping to conclusions and putting words in my mouth. Calm down and just do your job. Nobody is judging you, I know your job is difficult but that's not my problem.

Burnadeane Day wrote on 23.10.2014 and gave a rating 1 of 5:

I was told to call Miss Grey at this location AT HER DIRECT EXTENSION OF 30832 between 4:30 and 5:30pm today 10/23/14 but when I dialed in, THERE WAS NO OPTION TO ENTER A DIRECT DIAL EXTENSION NUMBER. I have already been on the phone ON HOLD FOR OVER 25 MINUTES listening to an automated attendant with NO WAY to get a LIVE HUMAN so I can get to my party's extension. This is very frustrating and I don't want Miss Grey to think that I did not call her as she directed me to. I have called but can't get through to her. Plus THERE IS NO EMAIL ADDRESS ON THIS WEBSITE FOR THAT OFFICE so I couldn't even send her an email that I was trying to call her so she could call me back. This needs attention and correction.
Burnadeane Day

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