Social Security Office in Midlothian, VA

You can reach Social Security Office in Midlothian, Virginia at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Village At Waterford, 13551 Waterford Place
23112, Midlothian, Virginia

Phone: Local Number : 1-877-773-7231 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: At Village Of Waterford Shopping Ctr Intersection Of Charter Colony Pkwy Genito Roads-powhite Pkwy South, At Light Left On Charter Colony-2nd Lef T On Waterford Lake Dr-rt Into Shopping Center Note!!!-office Moved In Late 2005-is Now Across Parking Lot From Old Location
Charter Colony Pkwy4.8 mi - 9 mins
Midlothian, VA 23113, USA
4.8 mi - 9 mins
1. Head south on Salisbury Dr toward Mulligan Ct
0.2 mi
2. Turn right onto US-60 W/Midlothian Turnpike
0.2 mi
3. Turn left onto VA-754/Coalfield Rd
0.8 mi
4. Slight right onto N Woolridge Rd
0.3 mi
5. Take the 1st left onto Charter Colony Pkwy
3.2 mi
6. Turn left onto Waterford Lake Dr
417 ft
Village At Waterford, 13551 Waterford Place23112, , Midlothian, Virginia

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Reviews, complaints and questions

Overall rating of this office:

Leslie Damon wrote on 27.03.2014 and gave a rating 1 of 5:

I had to bring my mother to the Midlothian SS office today in order to make an address change. She is paralyzed on her right side, wheelchair bound, requires assistance for all activities. her presence is required in order to make these changes. We arrived at the office, it takes some time and effort to get the wheelchair out of the car, get her transferred into the wheelchair, not to mention the windy conditions and 30 something degree temperature, we are parked right at the front door, as we get to the door the security guard literally closes the door in our faces stating we close at 12 on Wednesdays. It is 12 noon on the dot! There is no way he could not have seen us going through the motions to get out of the car! At the very least come out and told us they were closing! No customer service here!not to mention rude! There's my government at it's best?

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