Social Security Office in Troy, NY

You can reach Social Security Office in Troy, New York at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)

Address:

Suite 101, 500 Federal St
12180, Troy, New York

Phone: Local Number : 1-866-770-2662 National Toll-Free : 1-800-772-1213 TTY: 1-518-272-7264
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Office Is On The Eastern End Of The Green Island Bridge, In The Riverfront Office Building, At The Corner Of 4th St And Federal St, 1st Floor. Enter Via Parking Lot Entrance On Federal St, Parking Is Free.
Routes:
Franklin St0.6 mi - 4 mins
Troy, NY, USA
0.6 mi - 4 mins
1. Head north on Franklin St toward Congress St
0.3 mi
2. Turn right onto River St
233 ft
3. River St turns slightly right and becomes Fulton St
325 ft
4. Turn left onto 4th St
0.1 mi
5. Slight right onto River St
328 ft
6. Take the 1st right onto Federal St
Destination will be on the right
125 ft
Suite 101, 500 Federal St12180, , Troy, New York

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Reviews, complaints and questions

Overall rating of this office:


JOHN HAAS wrote on 22.04.2020 and gave a rating 4 of 5:

I HAVE BEEN TOLD NOT TO DO ANYTHING THE STIMULESS MONEY WILL COME DIRECT DEPOSIT.IT HAS BEEN SENT BACK.
PLEASE CALL ME DIRECTLY AT 518 530-7262 THANK YOU
JOHN HAAS


robert L Carson wrote on 07.03.2019 and gave a rating 4 of 5:

I was told that I am entitled to half of what my spouse makes, if it is more than I get upon my reaching full retirement age. Is this true?

peggy ann fredricks wrote on 01.11.2017 and gave a rating 4 of 5:

I received my medicare part B;and it said if I want part b do nothing. I thought I had to come to SS and sign up for part b anyway. Is this true? I don't want to be penalized for not signing up.
thanks, peggyann fredricks

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