Social Security Office in Medford, OR

You can reach Social Security Office in Medford, Oregon at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

Address:

Suite 101, 3501 Excel Dr
97504, Medford, Oregon

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: West Of Hwy 62, Behind Lowe's, Costco, Walmart Complex. At The Corner Of Excel Dr And Delta Waters Rd.
Routes:
N Riverside Ave and OR-62 E3.5 mi - 9 mins
Medford, OR, USA
3.5 mi - 9 mins
1. Head northwest on N Fir St toward W 5th St
0.1 mi
2. Take the 1st right onto W 4th St
0.3 mi
3. Turn left onto N Riverside Ave
1.1 mi
4. Turn right onto OR-62 E
1.6 mi
5. Turn left onto Delta Waters Rd
0.3 mi
6. Turn left to stay on Delta Waters Rd
344 ft
7. Take the 1st right onto Excel Dr
Destination will be on the left
190 ft
Suite 101, 3501 Excel Dr97504, , Medford, Oregon

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:


Mike wrote on 05.12.2022 and gave a rating 4 of 5:

Very rude and disrespectful agents at this location.

Denise Carol Greenlaw wrote on 03.06.2022 and gave a rating 4 of 5:

What is the number to the Medford office? Not the toll free. The direct number? I want to make an appointment for retirement benefits. I don't want to mail the original documents to apply.

Deven Mischel Collins wrote on 28.12.2021 and gave a rating 1 of 5:

This office is a total and complete nightmare. They cut off my SSDI in February of 2021, erroneously. I filed a complaint with the office of Public Inquiry, called my Congressman, etc. I was returned to paid Status on October 1, 2021, but they still have not paid me. The woman handling my case has never called me back since our appointment on March 25th of 2021. I have now been on hold for 3.5 hours listening to the phone ring. It is ridiculous. If they are closed then say that. They also DO NOT offer appointments to anyone if you can manage to get through on the phone and the Main Line number just tells you to call the local office. It is a travesty. Meanwhile despite having worked my whole life I cannot access my SSD because the staff can't seem to do their jobs.......meanwhile, it is very likely that I will end homeless because no one will help me.

terrie groves wrote on 16.11.2021 and gave a rating 1 of 5:

Have been trying to call for weeks--no one will answer and my phone runs out of charge--terrible service and I need help.I was told I was quilified for part B and filled out info for low income and you just throw the paper work away.

Linda F Thomas wrote on 09.11.2021 and gave a rating 1 of 5:

As directed by someone at the national SS office, I have been trying to reach someone in the Medford office. However, I have waited hours on hold and my phone call is NEVER answered!!! How do I get in touch with you? How are you earning your salary if you don't respond to phone calls? What do I do now???

Michael McKeen wrote on 25.08.2021 and gave a rating 1 of 5:

Have been trying since June 20th 2021. Sit on phone for hours! Application on line says my bank acct. # is to long. Won't let me update. It's the same account # my wife gets her deposits on . Was on phone 2 hrs with the 800# . She couldn't fix it. And you want to take care of our healthcare & school!

Geraldine Joy Smiley wrote on 21.06.2021 and gave a rating 4 of 5:

some one is keeping me from getting a hold of the social security they have hooked up to my computer. THEY HAVE KEPT ME FROM GETTING A HOLD OF ANY ONE. THERE ARE PEOPLE IN YOUR OFFICE THAT ARE UP TO NO GOOD THEY ARE MENTALY BREAKING PEOPLE DOWN. LYTHIA HAS PEOPLE ALL OVER WORKING IN PLACES THEY SHOULD NOT BE. THIS IS SOMETHING YOU NEED TO STOP. HIRING CRIMANALS IS NOT A GREAT WAY TO RUN SOCIAL SECURITY. YOU ARE DOING THINGS AGAINST THE LAW. YOU WILL BE HEARING FROM ME AGAIN IN COURT. WHEN I CALL THEY PUT ME ON HOLD AND WHEN THEY FINALY COME TO THE PHONE THE MUSIC IS PLAYING WHILE THEY TRY AND TALK TO ME, THIS MIND GAME IS COMING FROM YOUR CORPERATION. HOW MANY OTHER PEOPLE ARE BEING MESSED WITH. THIS WILL STOP AND THE COURT ROOM WILL GET EACH AND EVERY ONE OF YOU. THIS IS MENTAL ABUSE IN SO MANY WAYS. THEY TOOK MY CHECKS AND WILL NOT TALK TO ME ABOUT WHERE THEY WENT SOME ONE MUST BE BEHIND IT IN YOUR BUSINESS. YOU CAN CALL ME AT 541 831 1565.

Jordan Card wrote on 08.04.2021 and gave a rating 4 of 5:

I need my sons social security number for my taxes. i claimed him last year but cant get into it online because i dont have my old bank account information due to it closing. i have my id and can verify any info needed.

Willliam Simpson wrote on 22.02.2021 and gave a rating 4 of 5:

The phone # 1-800- 772-1213 may be to the Medford Social Security but after waiting more than two hours the employees responsible to answer calls do not pick-up Tried to get on internet but could not find the topic wife draw on social security from husband is still alive based on his higher social security and her less social security. When so many are working with customers since March 2020 it seems Social Security is like teachers not wanting to work.

Debbie Hill wrote on 30.11.2020 and gave a rating 4 of 5:

I cant get through on phone. Can someone call me back please? I have a problem as they are starting my SSI but I need my ex-husbands SSI to start with not mine. It will start in December and I need to be sure it is correct. Please help me? my # 541-973-9749

Linda Leahy wrote on 15.07.2020 and gave a rating 4 of 5:

I need to have a more experienced worker handle a annual review for a special needs trust. The current one, out of Medford office, DAN, is not getting it right. Due to COVID, I can not go in, and they want me to phone the National number with thousand year wait. I have supplied her with what she wanted, a few months back, not she wants total freedom to go into my autistic daughter's records, and she wants her, to sign permission. She can not do that, as I am the trustee, not her. And, all records are already at SS, since the trust began, for their approval. She has the trust amount going directly to my daughter, but it goes to a trust. She is messing this up, and it will take me forever to correct. Plus, she is threatening to discontinue her SSI benefits. She pays 1/3 of her trust each month in taxes, which is actually more than she gets. Reason, to keep all programs in place, and she qualifies as a special needs trust to have it this way. All the t's are crossed and all the i's are dotted. This worker is not suitable and I want to request a more experienced staff person. Thank you.

robert e bumpus sr wrote on 29.10.2019 and gave a rating 4 of 5:

i saw a notice on t v that everyone in oregon now has new ss cards no ene in my family has received new cards ??

Bertha wrote on 05.04.2018 and gave a rating 4 of 5:

i was wondering why i was cut 44 $ short, since february .i never got a notice that i was going to be cut. from 960 to 916 a month . what going on here
u screw me up on my monthy bill since february let me know
let me hear from u
Bertha

M Gill wrote on 29.06.2016 and gave a rating 4 of 5:

The phone rings and rings--not even a recording. Is 541-776-3761 still the number, or is there a new one?

emily m.anderson wrote on 09.07.2015 and gave a rating 4 of 5:

i recently had to close my bank account withwashington federal in klamath falls. my social check was supposed to be direct deposited there. i did not receive my social security check for june because of this. can i please haveit and future checks sent to my home address? 6847 Scottsbluff rd, klamath falls, Or 97601

Ruthann wrote on 27.01.2015 and gave a rating 3 of 5:

Tell me why a employee of the.medford Oregon social security administration was approved.for.benefits the first time they applied. Also tell me how this is not a case of deferential treatment because they were a social security administration employee. I am extremely upset because I know that there are thousands of people who have waited for years. This is totally unacceptable and someone needs to contact me. Thank you ruthann Kramer at 5416643120

John Wilson wrote on 20.01.2015 and gave a rating 3 of 5:

I have been trying to make an appointment to start my Social Security. For a week I have waited on the phone for two to three hours each day last week. How do I make an appointment? 707 498 3721

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