Social Security Office in Medford, OR

You can reach Social Security Office in Medford, Oregon at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population—older Americans and people with underlying medical conditions—and SSA employees during the Coronavirus (COVID-19) pandemic. However, SSA is still able to provide critical services.

During the COVID-19 pandemic, SSA is asking the public to first try to use online services before calling. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)


Suite 101, 3501 Excel Dr
97504, Medford, Oregon

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: West Of Hwy 62, Behind Lowe's, Costco, Walmart Complex. At The Corner Of Excel Dr And Delta Waters Rd.
N Riverside Ave and OR-62 E3.5 mi - 9 mins
Medford, OR, USA
3.5 mi - 9 mins
1. Head northwest on N Fir St toward W 5th St
0.1 mi
2. Take the 1st right onto W 4th St
0.3 mi
3. Turn left onto N Riverside Ave
1.1 mi
4. Turn right onto OR-62 E
1.6 mi
5. Turn left onto Delta Waters Rd
0.3 mi
6. Turn left to stay on Delta Waters Rd
344 ft
7. Take the 1st right onto Excel Dr
Destination will be on the left
190 ft
Suite 101, 3501 Excel Dr97504, , Medford, Oregon

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Reviews, complaints and questions

Overall rating of this office:

Linda Leahy wrote on 15.07.2020 and gave a rating 4 of 5:

I need to have a more experienced worker handle a annual review for a special needs trust. The current one, out of Medford office, DAN, is not getting it right. Due to COVID, I can not go in, and they want me to phone the National number with thousand year wait. I have supplied her with what she wanted, a few months back, not she wants total freedom to go into my autistic daughter's records, and she wants her, to sign permission. She can not do that, as I am the trustee, not her. And, all records are already at SS, since the trust began, for their approval. She has the trust amount going directly to my daughter, but it goes to a trust. She is messing this up, and it will take me forever to correct. Plus, she is threatening to discontinue her SSI benefits. She pays 1/3 of her trust each month in taxes, which is actually more than she gets. Reason, to keep all programs in place, and she qualifies as a special needs trust to have it this way. All the t's are crossed and all the i's are dotted. This worker is not suitable and I want to request a more experienced staff person. Thank you.

robert e bumpus sr wrote on 29.10.2019 and gave a rating 4 of 5:

i saw a notice on t v that everyone in oregon now has new ss cards no ene in my family has received new cards ??

Bertha wrote on 05.04.2018 and gave a rating 4 of 5:

i was wondering why i was cut 44 $ short, since february .i never got a notice that i was going to be cut. from 960 to 916 a month . what going on here
u screw me up on my monthy bill since february let me know
let me hear from u

M Gill wrote on 29.06.2016 and gave a rating 4 of 5:

The phone rings and rings--not even a recording. Is 541-776-3761 still the number, or is there a new one?

emily m.anderson wrote on 09.07.2015 and gave a rating 4 of 5:

i recently had to close my bank account withwashington federal in klamath falls. my social check was supposed to be direct deposited there. i did not receive my social security check for june because of this. can i please haveit and future checks sent to my home address? 6847 Scottsbluff rd, klamath falls, Or 97601

Ruthann wrote on 27.01.2015 and gave a rating 3 of 5:

Tell me why a employee of the.medford Oregon social security administration was approved.for.benefits the first time they applied. Also tell me how this is not a case of deferential treatment because they were a social security administration employee. I am extremely upset because I know that there are thousands of people who have waited for years. This is totally unacceptable and someone needs to contact me. Thank you ruthann Kramer at 5416643120

John Wilson wrote on 20.01.2015 and gave a rating 3 of 5:

I have been trying to make an appointment to start my Social Security. For a week I have waited on the phone for two to three hours each day last week. How do I make an appointment? 707 498 3721

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