Social Security Office in Houston, TX

You can reach Social Security Office in Houston, Texas at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.


16200 Dillard Dr
77040, Houston, Texas

Phone: National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Located Near Intersection Of Senate Ave And Hwy 290. From East Exit Sena Te, Stay On Service Road, Dillard Is First St On Right After Senate Stop Light. From West Exit Fm 529/senate, U-turn At Senate, Right On Dillard. From North Take Beltway 8 South, Exit West Rd, Stay On Service Rd, Turn Right On 290 Service Rd, Go Past Senate Stoplight, Right On Dillard. Fro M South Take Beltway 8 North Exit W Little York/senate, Stay On Service Rd. Turn Left At Hwy 290 Service Rd, Right On Dillard.
I-10 W and US-290 W17.1 mi - 19 mins
Houston, TX, USA
17.1 mi - 19 mins
1. Head northeast on Bagby St toward Walker St
177 ft
2. Turn left onto Walker St
226 ft
3. Merge onto I-45 N via the ramp on the left to Dallas
1.1 mi
4. Take exit 48B on the left for Interstate 10 W toward San Antonio
0.1 mi
5. Merge onto I-10 W
4.9 mi
6. Take exit 763 for Interstate 610 South S/Interstate 610 North N
0.3 mi
7. Keep right at the fork, follow signs for I-610 N and merge onto I-610 N
1.2 mi
8. Keep left to continue on US-290 W, follow signs for Austin
8.6 mi
9. Take the exit toward TX-529/Senate Ave
0.1 mi
10. Merge onto Northwest Fwy
0.3 mi
11. Continue onto US-290 Frontage
0.3 mi
12. Turn right onto Dillard Dr
0.2 mi
16200 Dillard Dr77040, , Houston, Texas

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Reviews, complaints and questions

Overall rating of this office:

Mary A Pineda wrote on 23.05.2022 and gave a rating 4 of 5:

My 45 year old daughter had a stroke that left her in a wheelchair 9 months ago. She applied for SSI, EBT card and SSDI - she is living with her sister along with her special needs teenager totally dependent on what we can help her with. I am shocked at the horrible treatment she has received from SSA. NOT ONE DOLLAR has been given to her to help her feed herself and her child. She needs full time care as does her daughter. I'm a 65 year old grandmother. My income is limited.

Andrea Gardner wrote on 04.02.2022 and gave a rating 1 of 5:

.I experienced the rudest lady ever. I am getting conflicting information

Mark Eppes wrote on 12.10.2021 and gave a rating 4 of 5:

I have been calling for 1 hr - every time I get transferred the line disconnects. I need to schedule an appt. about disability benefits.
at 16200 Dillard Dr.
not happy
when is the best time to call

David Vagi wrote on 24.02.2021 and gave a rating 5 of 5:

I came in to file for my retirement benefits. I had a wait period to be seen by a benefits specialist. That person was extremely helpful and got me through the process with ease. I returned with my wife a year later to help her sign up for her benefits and again the process moved seamlessly. The staff at the Dillard location are very friendly and helpful. Never having experience with the SSA I was very satisfied with how well the process moved and results were better than expected.

Charles Waligura wrote on 24.01.2017 and gave a rating 4 of 5:

My mother passed away. I need to know what I have to do in regards to her SS benefits. Can this be done online? If I need to be present in the office, is an appointment needed? What kind/s of documents do I need?

Nidia Jones wrote on 30.06.2016 and gave a rating 4 of 5:

I have been trying to make an Appointment for the past 2 months, When I call, I am put on Hold for 50 minutes. And After 50 mins the line Hangs up. So What is going on So do you want Us to stand around the Building till You do your Jobs?? I need a response, or Customer Service doesn't Apply for Government People? Taking after the other Politics.

Rusu Maria wrote on 12.01.2016 and gave a rating 4 of 5:

I applied for social security retirement benefits on September 30th ,2015 and have not received your decision yet.
How long it takes to get the result?
I will appreciate your feedback.

MICHAEL LECOMPTE wrote on 08.07.2015 and gave a rating 4 of 5:


Bahati byiringiro wrote on 29.06.2015 and gave a rating 4 of 5:

I have aplyed social security for 3 weeks ago but it's not coming out

R.L. Cook wrote on 28.01.2015 and gave a rating 3 of 5:

My wife has passed away. I need to know what I have to do in regards to her SS benefits. Can this be done online? If I need to be present in the office, is an appointment needed? What kind/s of documents do I need?

Joel Burrows wrote on 13.03.2014 and gave a rating 1 of 5:

You sorry pieces of shit closed your doors in my 90 year old fathers face as he was walking up to get a replacement social security card. HOW DARE YOU!!! He is a WWII veteran and you have spit in his face and the service to his country. All of you should be fired and put in jail. I am ashamed of this government!!!

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