Social Security Office in Mcallen, TX

You can reach Social Security Office in Mcallen, Texas at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.


3004 N Mccoll Rd
78501, Mcallen, Texas

Phone: Local Number : 1-855-886-9628 National Toll-Free : 1-800-772-1213 TTY: 1-956-618-0710
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: Directions: On North Mccoll, North Of Pecan Street And South Of Nolana Street 03/30/12 - Storm Caused Power Outages. We Will Open To The Public At 12 :00 Noon.
N Col Rowe Blvd and N McColl Rd3.0 mi - 6 mins
McAllen, TX, USA
3.0 mi - 6 mins
1. Head east on US-83 BUS E toward S 9th St
0.6 mi
2. Take the 3rd left onto N Col Rowe Blvd
1.0 mi
3. Turn right onto Pecan Blvd
0.5 mi
4. Turn left onto N McColl Rd
Destination will be on the right
0.9 mi
3004 N Mccoll Rd78501, , Mcallen, Texas

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Reviews, complaints and questions

Overall rating of this office:

[email protected] wrote on 04.04.2019 and gave a rating 4 of 5:

Went by today to try to get a replacement ss card and to get an activation code to set up my social security account. Waiting area packed. Needed to get back to work asked agent at window what to do and he abruptly told me he could not answer any questions when all I wanted was to know what to do with my assigned number. He grudgingly told me to hand in the number at "window # 6" which I did. Told Window 6 agent what I needed and he said to so on line. Told him system did not allow on line service which is why I needed an "activation number". Called Social Security McAllen Office to set up appointment. Was told on phone no appointments allowed at this office because " they needed to prove to the higher ups how busy they were." I figured they wanted to show good volume which I get but to slow down the service by requiring everyone to wait was not good service when a few could be taken care of quickly. The agent indicated everyone needed to be taken in order of arrival. I understand but if the need is a small one not requiring much service they make that"customer" wait as long as everyone else. Seems you could increase your service counts by expediting the easy ones and directing resources to the complicated ones instead of "forcing" everyone to take their turn regardless of the complexity of their need. Seemed to be more interested in the process versus the delivery of the service.

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