Social Security Office in Temple, TX

You can reach Social Security Office in Temple, Texas at the following street address and contact number, as well as using directions below. Please, share your experience about visiting this office, provide a review using the form at the end of this page.


511 North Main
76501, Temple, Texas

Phone: Local Number : 1-866-593-1341 National Toll-Free : 1-800-772-1213 TTY: 1-800-325-0778
Worktime: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Except Federal Holidays
Directions: From I-35 Take Exit 301,travel E. On Central Ave To N.main, Turn Left On N. Main,go 4 Blocks. Office Is At Corner Of N. Main & French St. Park On French St.
W Adams Ave and N Main St0.4 mi - 2 mins
Temple, TX, USA
0.4 mi - 2 mins
1. Head east on W Adams Ave toward N 1st St
0.1 mi
2. Take the 2nd left onto N Main St
Destination will be on the right
0.3 mi
511 North Main76501, , Temple, Texas

List of Nearest Social Security offices:

Reviews, complaints and questions

Overall rating of this office:

Craig LaCoss wrote on 07.09.2022 and gave a rating 4 of 5:

Unbelievable! This office believes that they are doing you a favor by answering the phone. My claim has been "pending" for no reason for more than a week. It's not possible to speak to a supervisor. This office does no actual work. Waste of tax $$.

Toetu Tii wrote on 14.04.2022 and gave a rating 1 of 5:

Been trying to make an appointment for the past two weeks been calling the number. NO ONE PICKS UP THE PHONE ON HOLD FOR HOURS!!!!!!!

Nellie wrote on 11.03.2022 and gave a rating 4 of 5:

This office deserves zero stars. You can't get anyone to answer the phone and are on hold for hours. If they aren't going to get with the rest of other businesses who are conducting business, then they should at the very least, have a way for people to make phone appointments. People still have business to take care.

harrison wrote on 24.02.2022 and gave a rating 4 of 5:

They suck. On hold for an hour now.

brea wrote on 27.12.2021 and gave a rating 4 of 5:

called 4 x's & each time when call was picked up by person (after the music & wait) each time I listened to either a family fighting & cussing, next was people talking (but not to me), third time heard people & kids talking & getting upset & last time heard either tv, or person talking about white supremacy & Obama & lots of other stuff on this subject for 37 minutes & hung up (each time I was hung up on). How am I supposed to get resolution with my Social security issues? This is no way to run a government agency! I hope there's another person answering phones tomorrow as I only accomplished NOTHING that needed to be taken care of & this is abuse of my taxes paying someone to pretend to work!

Sandra Cloud wrote on 16.10.2021 and gave a rating 1 of 5:

My daughter called the number for the Temple, Texas office to try to get her deceased husbands information. There isn’t a rating low enough for the treatment she got. She was treated with rude disrespect. They were both retired teachers so she isn’t a dummy. She was told his records had been destroyed. When she had a problem with the string of numbers the lady finally rattled off she was asked if she was stupid and then if she was jacking with her. My daughter has had a problem focusing since her husband’s death and doesn’t deserve that kind of treatment. I think your office needs a course in how to treat the public. If I knew who it was I would try to have her fired.

Rika Hatton wrote on 27.08.2021 and gave a rating 4 of 5:

The SSI office in Temple, Texas is terrible. I was calling on behalf my mother in law. First held on line for about 20 minutes at one point the phone rang and rang and right after said try my call later. I dialed right back and held for another 15 minutes and guy picks up and says he can’t hear what I’m saying and said call back. Well he hung up on me and when I called back the message stated office was closed because it was 4 PM. He obviously didn’t want to help…so now I have to call another day to get my mother in law the help she needs. On top of that…my mother in law filed an appeal 5 months ago and they told her it was taken care of and her SS benefits would be adjusted…she still hasn’t seen anything. This office is ridiculous and sad. I’d hate to see how many people are struggling due to their lack of help. Pathetic!!

Dawuana wrote on 08.02.2021 and gave a rating 4 of 5:

I am having trouble trying to set an appointment to change my name on my social security card. I wish I could set this appointment online to avoid being on the hold forever!

Duane E Harkins wrote on 25.05.2018 and gave a rating 4 of 5:

Extremely poor service. I needed a form sa2459 NOT available on website. called Temple office got a computer menu had to repeat myself several times before finally told I would be sent to a customer service operator, then told I had to wait 45 minutes or get a call back had to repeat my phone number three times.

Christiane Small wrote on 26.03.2018 and gave a rating 4 of 5:

I Christiane Small submitted a new application of SSC online
hereby i want to cancel my appeal from November 2017 of claim CWJHK3

Gwendolyn Hands wrote on 09.11.2017 and gave a rating 4 of 5:

I was trying to call the Social Security office in Temple Tx and everytime I called it said all the agent were busy all day Thursday!!!!!!!!!!!!

john pasco wrote on 12.02.2016 and gave a rating 1 of 5:

my wife and daughter were there today and my daughter(a disabled veteran) was treated with utter disrespect, the elderly were treated even worse. people who are handicapped and don't hear very well are skipped and told to get another number an go to the back of the line.The dirtbag who claims to have been in the military needs to step down. he's a disgrace to the rest of us. We the people don't care if you don't like your job or not. Just do it,put on a smile and be professional...If you can't handle it I'm sure there's someone standing in line who would be thankful for your job!!

Trina Cameron wrote on 19.08.2015 and gave a rating 4 of 5:

If I could give this place a lower rating I would. The customer service personnel there are rude. They act as if they are doing you some huge favor even though all they are doing is mailing it off. The building was hot with no A/C and we were told were couldn't bring in water. There were elderly people and they ran out of seat! Horrible... I dread the day I may need to come there for my SS check when I turn 65!

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